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March 2024 by Marybrown Akherraz
Worst double quarter pounder I've ever eaten dry burgers no dressing on sandwiches wrong flavor milkshake and worst customer service everyone got stomach ache after eating from there. Someone had a virus in there and cross contaminated the
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March 2024 by Teresa Olivencia
Drive thru was faster than usual and they were busy. The young man taking our order was really nice and respectful however the girl givibg us our food had an attitude. We had to remind her about the sundae we ordered and there was maybe a teaspoon of hot fudge on it if that...but hey the ice cream machine wasnt broke tbis time..also the fries were soggy..wont be returning in the future
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March 2024 by Richard Riddick
No way should any McDonald's be this slow or allow cold food to go out to a customer. If you don't have staff, close this location down or start offering higher pay to get a better quality of work from employees. Upper management is responsible for this sickening experience. The food tasted like hopelessness and disappointment. The food industry is DEAD. Anyone reading this, do not apply to this location or buy from here. Ramen noodles is better than this
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March 2024 by MzReka2023
No fish. No nuggets. No apple pies. The saddest Golden Arches in RVA.
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February 2024 by Betty Watson
McDonald's was so good this morning at 6:00
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February 2024 by randolph winder
The daytime staff and even early dinner hour crew are competent and I rarely have a problem. Late nights and overnight? Be prepared to wait 20-30 minutes. Woefully understaffed after 11
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January 2024 by Lauran
This location is poorly managed. Asking a drive-thru customer to pull into a parking spot and wait should be the exception and not the rule. If every drive-thru customer is being asked to wait, then there is clearly a workflow issue. Even worse, my order was wrong and the employee with red braids who was delivering the food to cars was rude.
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January 2024 by Kelsey Cochran
Spent 30 minutes in line at 2:30ish am to be served at 3 Am and told they were only serving breakfast. I've never been stuckIn a fast food line that long. Wild.
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January 2024 by William Kilgore
Very very slow.
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January 2024 by Bryan Smucker
I arrived at 11:32pm and saw three cars waiting to order and one at the window getting their food. I left at 11:50.I can't speak for anyone else but I only got two pies and a drink and it looked like the other cars only had one person each.This place has normal turnaround times during the day but after 9:00 p.m. it's the slowest McDonald's in the city. Always has been
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January 2024 by tgray42289
After 11:30 PM drive thru experience. The cashiers were extremely upbeat, patience and kind. The food was freshly prepared. An overall great experience.
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January 2024 by typicalthebest#1 gang
I just love McDonald's.
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January 2024 by Jazmend H.
I live 2 minutes down the street from this McDonald’s and I have never been here until today, and I honestly should have stuck with my gut. I only get a small caramel frappe with extra drizzle anytime I visit a McDonalds. I was handed a frappe which supposedly had extra caramel on top (it didn’t). I asked the employee why it wasn’t on the bottom like any other time I order one at any other McDonald’s. She stated, we only put it on top. Mind you, there’s two pick up windows and this particular McDonalds doesn’t operate theirs like any other McDonald’s I’ve visited. I had to reverse to another window just to get my drink. I just grabbed my drink and left it wasn’t even worth the hassle because clearly customer service isn’t a priority here. Safe to say, I’ll never be visiting this location and it’ll be worth my satisfaction to drive 7-9 minutes to another location just for better service.
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January 2024 by Sherry Mather
Came late at night. People were in the store but didn’t come to the window and ignored us when we drove up.
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January 2024 by Joshua Mills
It McDonald's remember that, the employees are wonderful they try hard to get you in and out but I do check my drinks before I leave the window.
