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November 2023 by Pamela McNeil
This place is not owned by the same people that used to own it! Wish I had known that before I dealt with them. Bought 4 new tires from them 3 weeks ago. I week after I bought the tires. I took the car back because the car was shaking badly & asked them to rebalance the tires. They only rebalanced the 2 front tires. I don’t drive this car very much. The next week the car was still doing the same thing so on 11/13/2023 I took the car back & asked them to rebalance all of the tires. They asked me why all of a sudden I was having trouble with the tires. Words were exchanged, he yelled, huffed off & said leave, I am not touching your car. I went into the office to try to reason with him, he told me to leave, I was trespassing. More words were exchanged I left his office. I was telling someone in the parking lot about what happened, he came charging out of the shop at me, got right up in my face yelling, telling me he was going to call the police I could not talk to people in his driveway. In so many words told him I could & that he had run the other customer away when he came running out yelling at me in the face. He said he was going to call the police & I told him I would do it for him. He started yelling at my husband & I again & we left. I took the car to another very reputable business to have the tires balance & they said all 4 tires were out of balance. My husband. & I feel we were taken advantage of because we are older. Be careful!Service: Tires
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November 2023 by Pamela M.
na e been going to them for years but after a problem found out they have changed hands & not the same owners or service. bought 4 new tires from them. a week & a half later took the card back because it bumped on the road so bad you couldn't stay in it. they balanced the front tires. They said a half of a weight had come off of one of the tires but I watched them when they rebalanced them & he took off the original weights that were on the tires which were the old clip on kind so I know they did not balance them to begin with. Drovethe car another day & had sameproblem but not quite as bad soI took the car back & ask him to rebalance all of the tires. He got snippy, I got snippy back. He ddid I was harassing him & told me to leave he wasn't 't goo g to do anything do I am stuck with tires I am goi g to have to pay someone else to balance. Don't ho there. They are not the same owner !
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October 2023 by Lamar Dugger
They stripped my studs and one of them broke off and I called to speak to the manager…some other dude answer said they was gone call me back and never called back…don’t go here
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October 2023 by Beth Brown
From my sister Michelle: "Super accommodating! I needed new tires asap, and they came through like champs!!!" Most helpful and great prices!Service: Tires
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September 2023 by Joseph Gay III
I came here on a Monday 9/11/23 to be exact. Paid $67 and change for a tire. Today my tire blew out while driving 55mph. I called the shop to see if they would replace it. They said they could with a receipt. Well I threw the receipt away because there were no details on it regarding a warranty, return policy or anything else. They stayed the receipt had the tire size on it. Doesn't make sense because the tire size is on the tire. Anyway, they won't replace the tire without a receipt even with showing them my bank statement. They made no mention of their warranty at the time of sale. There were 3 of them that day, a woman and two men. The woman checked me out and one of the men put the tire on while the other put it on the rim. It was a quick and speedy process. Just wish they would have told me about their warranty or had signs up regarding their warranty. Not happy I have to buy another tire at all. Avoid this place unless you keep your receipt.Service: Tires
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September 2023 by Scott Keeling
The staff are absolute rockstars here! They have plugged a couple of tire punctures for me over the years. I always buy new tires with them. No pushy salesman, always a good price on tires. Cannot recommend enough!
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September 2023 by Kimberly Taylor
I pulled up and a young lady was quick to come outside and check my tire. She plugged it very quickly and was super nice!Highly recommend this place.
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September 2023 by LaToya G.
My husband and I are very upset with this business. We have warned people to NOT go to this place. My husband purchased a tire from these guys trusting them to give us a safe used tire. He only had it for two days and had disposed of the receipt due to that reason. The receipt also never mentioned we needed to keep the receipt in order to exchange for another driveable tire. My husband can also show proof on his debit card statement. We called this establishment after almost having an accident due to a blowout of the same tire we purchased from them on Ironbridge Road. Thank goodness we were able to pull over in time. My husband contacted them and let them know what happened. He spoke to two gentlemen with one being the manager. They refused to replace the tire and simply said you should've kept the receipt and it's posted on the door. They did not show any type of concern that we could have gotten into an accident! Why would my husband search their store for something like that? It should have been on the receipt. I contacted them as well and spoke with the manager who got smart, refused to give me his name, and hung up in my face. This staff was rude, and unprofessional and a BBB will be filed due to our experience. Save your money and go elsewhere where your money will be respected. Shame on yall.
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August 2023 by Lloyd Craft
I had a nail in my tire. They got me in and out in less than 10 minutes so I could get back to work. I've used them several times in the past and the service is always fast and reliable.Service: Tires
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August 2023 by W Grimey
My new tire spot! Bryan is a good guy and made me feel welcome. Squid Hillbilly is a great tech with alot of knowledge.
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July 2023 by dee boykins
Pricey.. But if you go, go during the week.. They are very slow on the weekend... They are cool as it comes to customer service... ?
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July 2023 by Chris Allen
Great job!!! Awesome customer service and their expertise about cars/tires is just what the Dr. ordered. I will return!!!Service: Tires
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July 2023 by Robert Mulerwa
Quick and efficiently. Friendly service.I appreciate the 30 day warranty on a used tire replacement
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July 2023 by Tanya Fleetwood
Wow! The price of a "used" tire has really gone up!! How come I'm the first one here but the last one to leave......its definitely not first come first served.
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June 2023 by Rahs Royalty
Any car I’ve ever had. I take here for a tire replacement or whatever service. Brian and Kendall are very helpful 10/10Service: Tires
