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February 2024 by Beverley Bryant
Excellent service, professional. Truly gives back to the community.
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January 2024 by Yahya Yh
I was very satisfied with there inspectionservices
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January 2024 by Talia Gose
I absolutely love Midas! I just moved to richmond and was looking for somewhere to get my car inspected, luckily I came across Midas on W Broad. Don and Ebony helped me out a lot and were super kind. I don’t understand much about cars lol, but Don walked me through everything and explained what needed to be done and how he would go about it. Truly such a kind and informative environment, will definitely be returning while I live in richmond!!!
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January 2024 by Kaila Williams
Scheduled an oil change and alignment here. Appointment was for the early morning and they didn't get to my car until almost closing time. I drove my car home and car was pulling severely to the right so brought it to another shop to get fixed - other shop showed how messed up the alignment was with their printouts. Car felt way better after other shop fixed it.About 500miles after my oil change, the oil level warning came up, oil was really low and I had to top it off since they didnt put enough oil in. Will just take my car somewhere else instead of bringing it back to Midas.
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January 2024 by Mandy Bradbury
Great service!
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November 2023 by WesRVA
Great service and staff this past Saturday 11/11/23. I really like the consistency with customer services and maintenance of my vehicle.Services: General repairs & maintenance
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November 2023 by rifat hossain
They are too expensive. Put a huge quote to fix very small thingswhile doing state inspections. Please ignore them if they charge lot of money to fix small things to qualify for inspection.
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September 2023 by Denise Morris
They always get me in and out when I need state inspections taken care of, never a problem. Give them a chance!
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August 2023 by Sharon Thomas
My window got stuck then decided too come up on the outside of my car,had my car a few days but gave me the midas car too drive very expensive too fix $725 ouch but my safety,car safety most important too me lady at desk very nice owner was too it works great ?
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August 2023 by Mike D.
Took my car for diagnostic evaluation. Cost me $180, after a week and a few calls from me, I was told I needed a $10,000 transmission. I am not a mechanic, but this didn't sound right to me. Went to another garage for a second opinion. Turns out all I needed was a tune-up. Car runs better than it has in years and at a fraction of what Midas wanted to charge. Also it is the wrong diagnosis. They did nothing for the $180 I was charged and had my car for a week. When I got the car back it also stunk like cigarette smoke. I'll never use them again. At least I found a different and talented mechanic at another shop.
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July 2023 by Susan Woody
They don't set the same time and mileage on the window sticker for synthetic oil as the car manufacturer does. I think I'll stick to the dealer from here on out. The dealer is cheaper too and that was even when I used a Midas coupon for $20 off synthetic oil change.
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July 2023 by ns 5171
Tuesday 6/6/2023 I had my two back tires replaced. It is now Sunday 6/11/2023 and I have had to put air in my back driver tire everyday since.Livid is an understatement. I had the tires replaced due to a slow leak. And, the replacement is now doing the same exact thing that I paid to resolve
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July 2023 by Conde Crittenden
The staff was so nice and helpful. They did everything they could to get my car back to me as quickly as possible, I truly can't thank you enough!
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June 2023 by Sylvia Jones
Manger Carlos Hernandez, is very knowledgeable able automotive care, friendly and professional. He takes time to explain the work you need done to your vehicle and give you an estimate price before the work is completed. He is always willing to answer any questions you may have about your vehicle repair. Carlos, greets his customer with a warm greetings and a smile. I have been a long time customer of over 10 years and Carlos is the Best part of my visit to Midas. ThanksSylvia J.Service: Tires
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June 2023 by Hollis H.
Nice people good work thanks for working on my moms cars for years it's been appreciated