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February 2024 by Valerie Campbell
My daughter has been taking clarinet lessons at music and arts for a year now, and she loves it. Her instructor, Jacob, has made it fun and she looks forward to going. She's improved so much.I've been impressed with how easy it has been to make scheduling changes.
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September 2023 by Matt V
Amazing
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September 2023 by Connor Boyd
The company made 190 million in profit last year, and has the audacity to just cut the pay of its teachers. Find an independent teacher for your music.
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June 2023 by Cyla Supatan
I’m learning violin here for the first time! The teacher here is so nice and patient! She makes violin learning so fun and exciting! It’s a hard instrument to play so I really appreciate how she’s easing me into things!
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February 2023 by Bonnie Beavers
The people at this store are very nice and we've gotten great products there. This review was prompted by problems with paying for a rental flute for our middle school daughter. This store has begun using an app that bills us monthly but for some reason we can't determine, does not actually collect the automatic payments we set up. We tried to pay in-store and they want us to use the app. We have spent hours on the phone with some remote payment company trying to pay. The value of the time we've spent trying to pay easily exceeds the rental fee several times over. After all of this, we just got notice that we've been turned over to a debt collection agency!! Because their payment app is not working and they can't/won't take payment in store or over the phone!!
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December 2022 by Matt Lowry
My instructor Trevor is the reason I keep trying to play guitar. His patience and enthusiasm is amazing. He is why I love this place!
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April 2022 by Cynthia Herring
Brought my Grandson 1st. Set of drums there the ower is so awesome.
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March 2022 by Tiffany Croxford
Today I was in panick mode when I was blessed enough to speak with Veronica. In the midst of a band kid emergency Veronica was able to save the day... not only did she go over and above by trying to find an extra Baritone at the competition we went too (unfortunately there wasn’t one) she was able to locate one in the Music & Arts rental program. She was fast & efficient with the payment and paperwork! She absolutely saved the day as we made it to the event.... instrument in hand with minutes to spare before the performance. Thank you so much for having such wonderful staff!
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March 2022 by Tiffany T.
Today I was in panick mode when I was blessed enough to speak with Veronica. In the midst of a band kid emergency Veronica was able to save the day... not only did she go over and above by trying to find an extra Baritone at the competition we went too (unfortunately there wasn't one) she was able to locate one in the Music & Arts rental program. She was fast & efficient with the payment and paperwork! She absolutely saved the day as we made it to the event.... instrument in hand with minutes to spare before the performance. Thank you so much for having such wonderful staff!
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December 2021 by Timothy Wood
Great deals, super friendly staff and great service
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November 2021 by Jamshid Shaheer
They lied about the shipment time. It takes more than 2 weeks and sometimes a month. Very poor management
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April 2021 by JoAnn Byrnes
Unfortunately I ordered my grandson's instrument online which started the issue. The company sent me 3 flutes in December. For 3 months I tried to go through customer service online with no resolution. Finally in March I was told I could return them at the Quioccasin location. Which I did they said the would have management return my call and this would be resolved. Thishas not happened and now they are trying to send it to collection. ( which I have disputed) There has been no communication which I feel this could be resolved easily. I would not order from this company. And will report to BBB and other outlets.
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April 2021 by JoAnn B.
I had issues with a online rental and was sent 3 flutes instead of one. I called for 3 months to customer service to get this resolved finally was told I could return them to the quioccasin store. I was assured this issue would be resolved and gave them my email and phone number. Never received a return call or an email. Just got another bill in the mail with a collection fee. I would not recommend this company to anyone . I was told this would be resolved and to disregard the lastest bill but got another one in the mail today. I will be reporting this to BBB for the lack of resolution. I also notified the school of the issues with this company. JoAnn Balgie Byrnes
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March 2021 by Vry Vocals
Christina was the PERFECT piano tutor! Very polite, extremely attentive & knowledgeable!Unfortunately, customer service was not as superb as Christina.Dave or David, was extremely dismissive, and demeaning. I will always recommend Music & Arts but if you are at this location, make sure you get someone else other than Dave to register you or help you with a problem, just so you can enjoy your experience fully.Nothing worse than not feeling comfortable or respected enough to walk into a learning establishment.
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July 2020 by Ashleigh Smith
Amazing!! Robert helped me with everything I needed!!
