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January 2024 by Sheila Miller
Pursell, Ty H., Brad, & Pacman, were so awesome during our move. They prepped the entire home to protect from damages. (Covered stairway walls & railings, covered hardwood floors , and wrapped/padded all furniture to name a few .)They were quick and efficient! They did NOT take a million breaks and completed the job without complaint. They all were very customer friendly and really show pride in what they do!! Hard to find this quality of work these days. Not to forget to mention, that NOTHING was damaged or broken when they were done!! Call ‘My Guys Moving’ & ask for these guys mentioned above for your next move and you will be more than pleased, and probably amazed as I was!! Pricing was reasonable as well for what you get. Do it! ?
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November 2023 by Sona Pomfret
I would definitely recommend My Guys Moving and Storage. They were on time, professional, and took great care wrapping each piece of furniture. Overall great experience and have already booked them again for another move
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October 2023 by Renee Tillery
The three men that moved me were AWESOME. They put everything exactly where I wanted it. This is my second time using this company. Highly recommend.
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August 2023 by Judi Haller
Never ever again will I use these guys. First there was an argument between two fellows. Then they irreparably damaged a $1200 antique victorian side table which belonged to my husband's grandmother, along with two dressers and a torch lamp, and also a light bridge. I told the guy not to monkey with the light bulb on the torch lamp but he did not listen to me. We moved the matching lamp by ourselves and it still works. And what did we get for this.....$101. And if you find something else that is damaged after you turn the claim in.....forget it...they will not do one more claim!!!! I was told these guys were all trained in how to move things but one of them when I asked about his training said he just learns on the fly now training ahead of time. And the five guys that were supposed to move us turned into four. Oh yes.....they also damaged a wall moving things into our brand new home. I am disgusted!!! And further more we provided them with water and lunch!!!!
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August 2023 by Lisa Lang
The guys were FANTASTIC!!!! Moved fast, asked questions and were pleasant and best I have ever worked with . No time wasted with this crew!!!
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July 2023 by Cornell Smith
I don’t know where to start. We were quoted a 7 hr job buy a representative with over 15 years experience and the the job took 10 hours. Our beds were not assembled correctly, including my daughter’s bed which could have caused injury if we had let her sleep in it. There was blood dripped on our bedroom furniture by one of the movers and was not cleaned up. (Pics below) No floor mats or wall protectors were used when furniture was being moved into our new home which resulted in damage to the wood floors. The sad thing is that there was an excuse or rebuttal for all of our grievances, when any customer service rep would have started with a simple apology. We were promised multiple call backs that we did not receive. The claim form was sent to the wrong email due to my “illegible handwriting” but I have been receiving emails from the company for the last two weeks prior to the move and after. We were made to feel like liars when we have the pictures as proof. One gentleman they sent was injured and unable to go up the stairs and assist with the move, which caused an argument among the movers in our house!!! If you can imagine how awkward that was for me and my wife. We even provided food for the moving team as well, but I believe our kindness was taken for weakness. We will NEVER do business with this company again and suggest that you don’t either. Best in Richmond huh, that must have been years ago because it was not shown during this move. I never write bad reviews for anything, but I had to share this experience.Update:As you can tell from the trashy response left below from the company, the unprofessionalism this company demonstrates is absolutely horrible. If I said we weren’t doing business with you in the future, then that is our decision to make and not yours. ABSOLUTELY TERRIBLE.
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June 2023 by Russell Reeves
We had a very pleasant experience with them. Excellent and fast service, high quality, very friendly. They got our driver in and out for restacking very quickly and that saved our day. Warm recommendations for them.
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April 2023 by Pete Polignone
So impressed with how responsive they were to our needs. They all took special precautions and care where it came to our furniture. They were professional and willing to do anything we requested. An amazing experiance. We would highly recommend My Guys Moving
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February 2023 by Max Willson
All three employees were great. They took excellent care of all of my items, and got my new apartment set up in less than an hour. Would use these guys anytime I had to move
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January 2023 by Frank Bonarrigo
They were very kind , but professional at the same time My new piano was also in great condition after moving itThank you for your service Sincerely Patt
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December 2022 by Dayton Cribbs
Great people work here. They take fantastic care of their partners, have exceptionally fast response time, and are very reasonable with cost. Will be a returning customer. Thank you all for the great experience!
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November 2022 by Samaria Lewis
The guys were great, they introduced themselves and were very careful of the furniture being moved. They even explained along the way as i was very inquisitive. They demonstrated a level of patience with the heavy piece of furniture.
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October 2022 by Jennifer Lopez
Charles and Bruce were consummate professionals. The job was challenging and laborious. However, they never once complained. I appreciate their time, attention, and expertise. You’d be fortunate to have this pair attend to your move. Thanks guys! You’re the best and God bless you.
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October 2022 by Wayne Luck
We have used My Guys six or seven times and the are terrific. The moving Teams are always prompt, professional, courteous, flexible and fast. Highly recommended.
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September 2022 by Abigail Stanzione
When I called to get a quote and then to set up a time they were nice, informative, and quick to respond to my emails. Three movers showed up and were able to get everything moved in less time than quoted. Everything was well handled. The best moving company I’ve used so far.
