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April 2024 by Sushil Regmi
Rather hang the clothes on your closet or donate for free at Goodwill but never ever approach to this store. They give 50 cents for a brand new clothes purchased at 20-30 dollars range and that’s rarely been worn. Wasted half an hour of my life.
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February 2024 by Nathaniel Santos
Good selections for babies and kids. Fair prices mostly and good condition. I'll return
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January 2024 by Jayang Toft
There are certain ways that someone can deliver a message without being rude and disrespectful, and clearly that’s something that this apparently “owner” at this location doesn’t know. My mother and I were browsing around some newborn clothes where suddenly she started raising her voice, like I wouldn’t hear what she said being so close at each other, saying twice “THIS IS NOT FOR SALE” so is this not for sale for whatever event reason like she mentioned, next time just put a sign or something saying not for sale or explain why nicely and don’t tell the whole store raising your voice like that. I had to tell her that my mom was just looking so she can stop telling her that, she was so RUDE. When I asked to lady at the counter what event was she talking about, she explained in such a nice way what was going on, gave me a little flyer about it and even gave some stickers to my son. I told her: “Do you see the difference between you and that other woman? This is customer service, not the way she treated customers. And her response was: “Yeah , UNFORTUNATELY she is the owner” So Dear owner, If you are not having a good day or so, just go home, watch tv and relax (: and let the lovely ladies run your store, not you.
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January 2024 by Yah Yah
There services is ??
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January 2024 by Ray Boone
Very unpleasant
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December 2023 by Damari Turner
A very clean store, everything is organized by age and size, it is easy to find certain clothing that you need.
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December 2023 by Rugar Ray
Suck, don't send your kids stuff their, all they do is rip your off, if you don't pick up your cash the same day ,they will give you a store credit instead of a cash option, and then on top of that, they stole my other box of clothes, saying they donated, I didn't ask them to donate my clothes.
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December 2023 by Marie Wimble
The staff are always friendly and helpful. With 3 Grandchildren, I'm always on the hunt for nice clothes and shoes for them. I can always find them at Once Upon a Child.
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November 2023 by Elise Durrette
Sold some items & bought some items from this store for the first time today! The selling process is clear and easy, and I was satisfied with the money I got for what I sold. The staff was super nice and friendly, which was a relief after unpleasant experiences at competing stores. Prices are low. It’s a great place to buy children’s books! Will definitely be returning.
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November 2023 by a angus
Rude associate came up and told me I had to leave because I had an open drink, but two other associates were helping my husband, and said nothing to him about his open drink.
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October 2023 by Javon Tyler
I don't think they buy from certain people, especially people of color to be honest. Reading the other reviews here confirmed what I already suspected. I bought in 8 items that were barely used including a swing, bouncer, walker, 2 play mats and a few other things that my daughter barely used. She's a little one that's always wanted to be held so she refused to sit in anything for more than a few minutes. I was told things that literally looked brand new were discolored, which was a flat out lie. I had already planned to give the things away but decided to try to sell, just to get extra cash. Thank God I don't need it because they bought 1 thing and gave me $8 for it. They didn't buy the swing but conveniently left it separate from my returned things. If I hadn't taken pics and made a quick list of what I had bought in, I would have left it there without getting paid for it and I'm pretty sure they would've sold it. Save yourself some gas, especially if your car takes 93 like mine and don't bother coming here to sell at all. The stuff they sell also looks dated and faded and the store and parking lot looked dingy. I would absolutely never buy from them either so I don't feel too bad.
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October 2023 by ttalany
We found exactly what our baby needed! Gently used quality and name brand baby clothes for low prices.
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June 2023 by Purat70 Sam
If ur selling clothes then prepare to be dissapointed. The staff has no clue how to properly judge style, and expensive kids clothes. They tell u things are used even if they are brand new as in my case. Expensive knit items from gap, Nordstrom and Jcrew etc and they refused them. From the look of the clothes they sell they like plain graphic t shirts etc and cheap looking items that I don’t know who would even spend money on to buy used. As I browsed the racks there were so many faded items that just look used as soon as u see them and plain items that looked to be from wal mart and old navy with no style yet they refused my brand new expensive stylish items like they are too good lol. This place is a joke.
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May 2023 by D Gray
I frequent this store at least once or twice per week (sometimes more ?). The prices at this location are more reasonable than the others. The employees (and the owner) are very friendly and they always greet me by name. I never feel like a customer, always more like a friend when shopping here.
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April 2023 by Jermaine Harris
They need to close this place down. There's only one woman in that entire building that I feel is a truly good person. The owner, the wife and her little flock of teenagers are all prejudice people.! I'm not too upset, I just didn't know they were those kind of people after my many visits.! The entire time they were robbing me of every penny.! I brought some really nice shirts for boys to that location and I had to be the one to give a second look at the shirts they were denying. Then after looking again, they decided that they wanted the shirts.! They first offered me 25$ for the shirts and as the poor older lady with gray hair attempted to pay me, they snatched everything back and said I was actually only good for 5$!!! Never, never, never will I go to this place again.! They also tried to convince me that going to Midlothian location would cost me and that they were a lot cheaper but no, no, no.! Midlothian is actually a great location and they've always given me at least 10% or more than this location has ever given.! After today's potential 5$ visit in the pouring rain, I wouldn't recommend any dad's to this location.!
