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March 2024 by Love Davis
Proportion is highly disappointing. I have a bowl full of white rice. Hardly any broccoli or beef (or whatever it truly is). Service was friendly and quick. Clean restaurant is always a plus.
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February 2024 by Cyrous Bagheri
Very pleasant experience. The service was good, but there was only 1 worker serving the food, and I thought she could have used more help. Not a big deal cause she was killing it despite a constant line of people.The food was delicious per usual for Panda Express.And the atmosphere was also pretty good.
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February 2024 by Carl Scott
Quick
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February 2024 by Mr. Walker
Went on a Sunday. Jasmyne J had the worst personality. She didn’t greet us, nor did she thank us upon leaving/taking my money. You should not be working customer service if you are not trying to service the customers in a polite manner. Maybe you were having a bad day, but you should’ve kept the attitude at home! Your attitude cone for your customers. Don’t mess up someone else’s day, because you’re not having a good one!
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January 2024 by Adrienne Jones
I was in a hurry. I got in and got out. Staff was friendly hParking: It's in a mall strip so depends upon the time you get there. Although usually accommodating.
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January 2024 by Tony Rubio
Coming to buy food and nothing is ready that the 2 time
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January 2024 by gary lafontaine
Weird experience with the staff not knowing who's order they were handing us. Asking the patrons if they knew who's was who's in the enclosed take out boxes.
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January 2024 by Latoya Thornton
Good food all the employees are good at there job but the manager need to learn to listen to what the customer wants because I wanted noodles and rice and just got even though he wrote it on my box that’s crazy tried to call no
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January 2024 by Jon Emch
Always a joy to visit this Panda Express. Quick food, fresh, and can be healthy if you order the right thing!
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January 2024 by Carol J.
Food was good the service was great on point will order from panda express again soon thank you
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January 2024 by Tarsha S.
Yes, I've had Panda Express many times but I've never had it while living in Richmond, nor from this location. Although they had great customer service, I wasn't happy with the quality of the food and the quantity. My order was small portions almost like a kids serving. This is particularly the reason why there's no photo with the review. The serving was so small that I ate a few bites and looked down to see it wasn't even enough food to take a quality picture.The quality of a lot of items was horrible. Food was looking over cooked and some items like the chicken teriyaki looked under cooked. Even while ordering they messed up on my order. I took a call but asked for half veggies and half chow mein and before I knew it, there was half fried rice and half chow mein on my plate. I didn't want to cause confusion so I kept it as it is. I tried the new Chili crispy-shrimp (it's spicy) and they were good except they were over cooked. The needs and broccoli was nice but the orange chicken didn't taste Stella.
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December 2023 by Carolyn Anderson
Everytime I come in here they have fresh food down and the lobby is always clean. I gave service 4 four stars because service can be a little slow at times.
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November 2023 by Mac Star
Food was actually good, the lady who took care of me was a sweetheart. This was my first time here and she took her time explaining everything to me.. I would have given five stars but the music was a little too loud… if they put the music down a couple of notches would have been much better.
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October 2023 by Arsham Mirshah
Pretty delicious and on brand — what’s not to like :)Dietary restrictions: We try to avoid gluten and dairy and that’s pretty easy to do here (though I’m sure there is some gluten in their soy sauce).
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October 2023 by Brian Ritter
The food is second rate at best ordered online when we got back to the motel 5 min away the food was cold food that was not suppose to be spicy was and the rice was clumped together. They have made portions smaller and charge you more for the food that is not even worth eating.