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November 2023 by Matt McCarthy
Love this location. My little has had numerous cuts here and has never had a bad experience. Most recent visit, my daughter decided to cut her own hair. The stylist did an amazing job blending everything in.
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September 2023 by Julie Jones
I cannot believe I drove 30 minutes and spent $25 for my daughter to get less than 3 minutes in the chair. The stylist was friendly with me but barely addressed my daughter at all. She was quick to be frustrated with her not keeping her head in the right spot- despite me telling her this was my 3 year olds first "real" haircut. She didn't brush her hair- cut about half an inch from the back. Payment took the same amount of time as the cut. This was supposed to be a happy moment "getting pretty" to start preschool next week. Instead, I left trying to keep a happy face for her but in reality wildly disappointed. We will certainly never be back and will actively recommend friends and family avoid this spot.
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August 2023 by Jennifer Noel
I'd give less than 1 star if I could... This place is so unprofessional and NOT patient with small children! Beware!!! Our 4 year old was seen on 8/19/23 by Donette to get a nice faded back to school haircut. Donette had absolutely zero patience with my child and then proceeded to give him an embarrassment of a haircut (See pics)... We Sat back in the chair for a 2nd try at it, and it still looked sooo messed up! Needless to say we have to scramble to get it fixed elsewhere on a Sun now. I have since reached out to the owner of this establishment requesting a redo with a different stylist or a refund only to be met with one excuse after another for Donette's lack of professionalism and patience with my child. He IS 4 and didn't sit still the entire time... so it's his fault according to them! Well news flash... You work in a salon that is SUPPOSED to specialize in small children! Small children who have a little fear of getting their haircuts aren't going to sit completely still the entire time. It's THEIR job to have the patience and proper mannerisms with a child and work around it! I guess that would take far too much common sense on Donette's and this owners part! Pretty short supply these days And now because I was persistent about this refund or redo... I have been blocked via social media and text. DO NOT take your small children to this establishment. Donette as well as the owner of this establishment are extremely unprofessional and this shop needs to be shut down.The stories I've been told about this particular location and establishment since I went public with this on social media will blow your mind!Service: Haircut
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August 2023 by Charlene Wingle
Mrs. Maxine is an angel! My son is 8 and has Autism. He hasn't had a haircut in about 3 years. We couldn't even get him to walk into a salon or barbershop until we found Pigtails and Crewcuts today! Other salons turned us away because of how much our son would get upset and they wouldn't even attempt to try to cut. As a special needs parent this gets very defeating and you just wanna give up. Today, Mrs. Maxine was so patient, kind and accommodating. She made us feel so comfortable with her skills and her grace. This was NOT an easy task. She had to cut his hair standing up with him moving all around and crying. She did an awesome job! This woman made my heart so happy with her kind words and never made us feel like it was a hard task for her. She is a true professional! I would reccomend her to every special needs parent if I could.
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August 2023 by Tray Welch
Ruined our child’s first haircut. The woman didn’t care or take her time. My wife and I were a tad overwhelmed trying to keep him calm. Next thing we know, she cut all of his hair off in the back (when asked not to).It was a terrible experience. Will never go back nor recommend. Glad everyone else had a good experience though.
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August 2023 by Kirby Turner
Do not take your young child here. My two year old came in for his first haircut yesterday. He was nervous to have his hair cut for the first time ever, and so he cried and was shaking during the cut. The woman cutting his hair (I think her name was Ms. Dee), made comments about how she had “already cut a kid today” and didn’t want to cut him too. It was rushed and he wasn’t provided the opportunity for a break to cool down. It was a traumatic experience for both of us. His hair is uneven, raggedy and overall awful. She did NOT listen to what we asked for- just a trim with his bangs and to take some length off of the back. My son has almost no hair left and his bangs are so short that they stick straight out. It looks even worse dried.Service: Kids' cuts
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August 2023 by Katie Strange
Curly hair approved! Always a great experience and they did a great job cutting my boy's long curly hair which is not an easy task! I am always nervous getting his haircut bc of his curls and we like to keep it on the longer side. We chopped a lot more than we normally do and he has gotten a ton of compliments since!Service: Kids' cuts
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August 2023 by Emily Huyett
I took my almost 2 year old son here today and was beyond impressed with the results! I have not been able to get his hair cut ANYWHERE because he is very fidgety and skeptical of the haircut process. Ms. Maxine was sweet as could be and got him done quickly. His hair has never looked so good! We will definitely be regular customers here.Services: Kids' cuts
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July 2023 by Allie Reava
This was a good experience. My daughter was very nervous but they helped her feel comfortable and safe by letting her sit on my lap during the haircut. Thank you for adapting and meeting her where she needed to be. Her hair looks great too!Service: Haircut
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July 2023 by Haley Tribbey
We had an appointment today at 3. When we got there they introduced us to who was going to be cutting my 2 year olds hair. I tried to say hi and she acted like she couldn’t be bother barely even looking up from her cell phone. Once we get my son in the chair I tell her he did well the last time we came here and he even did well with the smaller more quiet clippers. She proceeded to pull out full sized clippers and when my 2 year old started to get overwhelmed and start crying she kept getting frustrated to the point of saying to me and my husband that if he can’t act right then she will have to clipper his whole head. I don’t understand how you can be a place that specifically cuts children’s hair but doesn’t have patience for them. I’m beyond frustrated at how unprofessional it was.Service: Kids' cuts
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June 2023 by Andrea Richmond
My little boy loved getting his hair cut. Everyone was fantastic and it was an excellent experience from the time we walked in unitl the time we left.
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April 2023 by Brandon Wright
Definitely lacking in the experience aspect. Very nice people and nice place but I definitely won’t be back. Didn’t do well on my kids haircuts. Cut their hair at different levels all throughout. Had short and long spots. Definitely recommend going elsewhereService: Haircut
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April 2023 by Chris H. Davis
We love Kara and the cuts that she has done for our son. He loves getting the chance to hop into the fire truck or police car and see his hair "fall" off his head. Great environment and great stylists who are great with kids. We will be back again!Service: Haircut
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April 2023 by Priyanka Jain Kumar
I have come here twice now and had two different stylists. I even mentioned how we were disappointed in our first cut when going back. The stylist take no time to make the kids comfortable and are rushing. When i was debating on if I wanted to cut more my opinions were quickly shut down. I understand they are little kids but this is what this place claims to specialize it. I gave it two tries and never again. I was truly disappointed beyond words. Not to mention the crooked haircutx2 for my toddler boy!
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March 2023 by Myriah Branham
Stylist was very sweet. But my son's hair is completely uneven. I should have read the reviews. I probably would have managed better on my own at home.there are much better options for kids in the areaService: Haircut
