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January 2024 by Renu S.
We purchased a Rheem gas water heater in the middle of December 2023 from Home Depot and had it installed by a local professional HVAC company. Unfortunately, the installer didn't pay attention to a huge dent on the water heater during installation. Due to their negligence now we have to live with a brand new dented water heater that cost us about $1000.00. Since, we already paid hundreds of dollars for the installation of this water heater, we didn't want to go through returning the water heater and pay for the installation all over again.Home Depot should have better quality control over their products and shouldn't be selling these damaged goods to the consumer. We all work hard for our money and shouldn't have to go through these troubles. In cases like these Home Depot should be liable to pay for reinstallations of their products.
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December 2023 by Robin N.
I have been here before, but today was an all-time low and frustration. I really needed to find someone to help me with some electrical service outlets, and I literally walked around for seven minutes, and so many isles of the store, trying to find one associate and cannot find anyone..Off to Lowe's I go.
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June 2023 by Leah E. T.
shout out to Bill N for helping us find exactly what we need to fix and finish our gazebo!!! he was super knowledgeable and friendly. great experience all around!
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February 2023 by Teresa G.
I purchased a dishwasher for a rental house and paid extra for installation and removal of the old unit. It was delivered on time, however the delivery guy said it would take a "special valve" to be up to code. This guy left leaving the new one, the old one and the box. The next installer came two days later and says it's going to cost $389. My tenant paid the added charge and the best we could get from Home Depot was a refund on the original $179 we had paid them and that took took a LOT of arguing. Another plumber told us the "part" was $10 and on every plumber's truck. This is a racket and someone ought to catch these guys. We told Home Depot but clearly they didn't give a rip. Will NOT get appliances there again.
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November 2022 by Gail Marie S.
Waited all morning for an appliance delivery only to be told they "attempted" to deliver. I not left the house and have no missed calls. Received an email saying "sorry we missed you" ??? Needless to say, I canceled the order and will take my business elsewhere.
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August 2022 by Allan F.
I HATE being forced to buy from Amazon if I can patronize a local merchant. I went in today to look for an outside wall lantern light for the house. Their inventory was pitiful at best. SOOOOO, I bought what I needed from Amazon.
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August 2022 by Dawn ..
I came here to get a Window Blind. No one helps you. There was a guy at the desk in the back of the store to busy on his cell phone never looked up. Went to Lowes I received excellent help. I do not recommend going to Home Depot
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January 2022 by Hola Garcia
They don't have materials and they raise their prices a lot.