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September 2022 by Nowell Overby
Terrible service on our first order! Placed an order for supplies for my business. Used the local delivery option (great delivery price). This is what happened:- Order placed- Received email the next day stating one of our items had to be cancelled because it couldn't be delivered with their delivery partners. Email stated I could contact them to arrange a replacement item.- Emailed their customer service department to ask if we could exchange the item that couldn't be shipped with something else.- No response to email.- Order arrived with a second item missing from the order.The two items that weren't shipped were the two items we needed the most. It seems an email or a phone call would have been the professional thing to do instead of just leaving things out of the order and shipping it.So, how do I get the other two items? Will you respond to my email? Will I ever be able to have reliable service from your company? Or should I just move on?
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July 2019 by Zacharey Keith Goins
Some of the best people in Va ! For any of your office solution needs.
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April 2019 by Kira Jenkins
Chris Nailor and the team at R&R have come through for me and my team at Haley Auto Group on mods that one occasion with great marketing assets for our dealerships and more. They are great with commination and delivery the products in a timely fashion. Thank you Chris and R&R for helping us.
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February 2019 by Meaghan Everman
I have worked with Chris at two different dealerships now and he's always been extremely helpful and enthusiastic! There's nothing he hasn't been able to get for us. All I have to do is call and he takes care of the rest quickly and accurately. Would HIGHLY recommend working with R&R to anyone and for most anything!
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February 2019 by Gricelda Lopez
R&R is a fantastic and convenient service for our company. Its been nothing but a pleasure working with Eddie Martinez in every aspect. He is quick to address any concerns that we have, and only aims to please. Its very refreshing dealing with a person of his caliber.
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November 2018 by Carolyn Benson
I have always had anyone in the company Go above and beyond for me weather it was a tiny order or a big one . Chris and Rebecca are not only my supplier they are my friends !
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November 2018 by Cheryl Lynn Lindsay
Great customer service could not ask for anything better
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November 2018 by Mary F
Our company has been using R&R Office Solutions for a few years. They go above and beyond to help us with our office supplies. Eddie Martinez always helps us get the best prices available. Highly recommended!
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November 2018 by Akeia Clarke
Larry delivers for R&R to our building and he ALWAYS delivers with a smile. He's friendly, polite, and professional and that type of customer service goes a long way. Aside from that, the prices are reasonable and orders are delivered promptly. Keep up the great work!
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November 2018 by Susan Sauls
Great company. Our items arrive in a timely manner and our rep Eddie is a delight to work with. He creates friendships and is not after a quick sell. Overall very satisfied with R&R.
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November 2018 by Carter Snavely
Alyssa has been wonderful to work with. She has been consistent and quick with communication. When I needed her assistance on getting a shipment in quickly she took it and ran with it! Highly advise using this company for your merchandising and office needs!
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November 2018 by Toni Lancaster
My company has been with R & R for a very long time. The service is wonderful. Everyone is very eager to help. Our Relationship Management Specialist, Alyssa Harvey, has been wonderful. She will email or call just to make sure we have everything we need. We are very happy with R & R Office Supplies.
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November 2018 by Susan Sampson
I've worked with John for over 20 years and he's awesome to work with! Even if I don't know exactly what I need for a particular purpose, he'll find me options that absolutely work. My supplies are delivered quickly and I've never had a problem with receiving the wrong item. A+++
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May 2018 by WILLIE STRAW
R&R has always been a pleasure to work with. They're quick to deliver any item I order and very seldom do they have out of stock items. However when they do, I usually receive them within 2 to 3 days. Eddie Martinez has always kept me up to date with all promotions and has answered every question I might have. He's a real asset to their company. It's nice to know that I can order today before four and have my order the next day. It makes it easier to order when I know I can get it this quickly.
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May 2018 by Brettany Smith
We have used R&R as our sole office supplier for our small CPA firm for a number of years and have had nothing but satisfactory service. A major highlight is that they are so EASY to work with-- ordering, shipping, changing/correcting orders, you name it-- everything is a quick and simple email, click, or call away. A real stand-out is our new service rep Eddie Martinez. He goes above and beyond in making sure his clients are more than well taken care. Incredibly easy to contact and always replies asap. He even comes to our office on an almost weekly basis to help us distribute our heavy boxes of paper around the office. Now THAT is service!
