-
March 2022 by Matthew Bowman
Staff was very helpful and had everything ready for pickup
-
September 2021 by Eric Folden
Professional, friendly and courteous staff, great equipment..
-
September 2021 by Dani Talley
I want to give a shout out to Bobby Rudd, one of the sales guys at the Richmond, VA location. We have been using them for 1-2 years now and Bobby bends over backwards for anything we need here to make sure we get what we need. He is a wonderful employee!!!
-
September 2021 by Matthew Brewer
This is a "go to" for anyone needing rental tools in the RVA area. Bobby and all the crew are great.
-
September 2020 by Robert Parker Sr.
Good people...
-
June 2020 by Shaunnessey Donahue
Rented a track skid steer from the whole street location I dealt with one person that was amazing lined it all up rented a trailer also I went to pick the skid steer up Friday at 5:30 6 o’clock the trailer brakes did not work on the trailer I rented and I just towed a trailer of my own with smaller weight limit that day worked great on my trailer there a trailer came over from the Westin location and evidently didn’t get checked because it was clear that the wire had been sheared so I couldn’t rent it after I had help lined up fill dirt dropped off I called the Westin location Saturday morning the guy that helped me over there was amazing very polite told me he would make it right so onto Monday morning I called the whole street location and was telling the guy and he said we rented it out this morning the trailer brakes worked fine and I told him that they kind of messed up my weekend plans and I could’ve gone to hertz in Powhatan and he said take your money and go to hertz very unprofessional when I paid 500 bucks almost for the trailer and the skid steer horrible experience the guy should never have been dealing with customers!!!!!!
-
April 2020 by Kent Jones
Why use some national company when you can keep your money right here in Central VA. Rental Works is the best rental company in Richmond. Not only are they locally owned, but they have the best inventory in RVA and are always competitively priced. They're always on time for delivery and pick up. They never bring you old or worn out equipment, and their customer service is second to none. Even though we are a small contractor we're treated like we spend a million bucks a year. I Highly recommend them to anybody in the market for equipment rental or purchase.
-
December 2019 by Andrew Wolt
They rented me faulty equipment and now won't respond to my emails or call me back. Seems very unsafe for an equipment rental company to not test equipment before renting it out.
-
December 2019 by John Deaton
Great family owned tool rental company, will not go to any other rental company!!!Billy and Bobby are the best!
-
November 2019 by Tim Cashel
Stay away! Their tools are poorly-maintained and likely to fail. Take a look at some photos below of the tile saw I rented this week. It went back due to worn bearings among many other issues. I prefer to shop local and I have given this shop two tries to earn my business. They failed both times. They are polite and their prices are competitive but they do not take care of their equipment. And the store manager of the West Broad shop thinks that refunding your rental cost wipes the slate clean, no matter the time and trouble you take to try and get their equipment to work. I’d show you a picture of their disheveled repair shop but the store manager tells me I am not permitted to show it. If you decide to go by, take a look for yourself: what a mess. I hate to say it but you are best off renting from the big box store across the street.
-
November 2019 by Heather aka Rogue
Had what I needed, very customer friendly and helpful. Reservations & cancelations were easy to make.
-
October 2019 by Red Gable
Convenient and knowledgeable
-
April 2019 by Carol Blessing
Really good prices with recommended highly very very nice people that really work well with you
-
April 2019 by Stewart M.
Great people, on time quality service
-
April 2019 by Erik Cook
I've rented here for 25 years now and they are still my go to place if I want rental equipment. Great staff ,and great management. I even buy some of my chainsaw from them and get them serviced there. I love this place,they deserve more than a 5 star rating!!!