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December 2022 by Cadye Murphy
Catherine Bucher is the best! My husband and I visited this location on the way home (Raleigh, NC) from DC, and Catherine was so knowledgeable and helpful that we have been in constant communication with her ever since. She has been patient with us as we waited for our house to sell, and we have had many phone and e-mail discussions about different furniture options for our new home. She even overnighted us many fabric options for the sofa, armchair, and bed that we chose! We finally placed our order, and she made the entire process seamless! I appreciate her attention to detail, and prompt communication. RH furniture is beautiful and high quality, but it’s the great customer service that really sets this interior design company apart from others. Additionally, we greatly appreciate the ability to push out deliveries by up to 90 days, as well as the one-time delivery fee per order, and the true “white glove” delivery experience. Thank you, Catherine and RH!**Photos: I forgot to take photos at RH Richmond, but these are from the showroom at Tyson’s Galleria.
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May 2022 by Sue Salvatore
Beautiful new sofa lamps and tables. Super nice sales staff
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April 2022 by Gregory Moore
Totally love RH. Great experience with super helpful staff members
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March 2022 by Gina Conyers
High end furniture, great customer service, customize your living space.
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January 2022 by Desi Belle
I didn't know RH was still here. Got my first can of Ozium air sanitizer here. Have had it on hand ever since, over 20 years. Love the quaint & easy shopping vibe.
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August 2021 by Alexander Stamatouras
Small selection on display. Staff kept saying we have that on line. So why have a physical store? Save yourself the trip, check the return policy to see if it's worth ordering from.
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June 2021 by Dali La
Beautiful store! Staff is wonderful and very helpful.
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April 2021 by Ed C.
Just browsed
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February 2020 by Jaharsonist Ballantine
Nice for date night
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October 2019 by Lavangana Govil
I would give negative stars if that was an option. Horrible customer service and communication from the design staff at Stony Point store. I love RH as a company and its products but they have a major opportunity in the design group at Stony Point.
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September 2019 by Lavy G.
I would give negative stars if that was an option. Horrible customer service and communication from the design staff at Stony Point store. I love RH as a company its products but they have a major opportunity in the design group at Stony Point.
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August 2019 by Robin Lawson
Very helpful. Catalogs on site to take home and consider. If you know what you want, they will find it. If you don't know for sure, you can take home the books and figure it out. Friendly staff. Enter from inside or outside of the mall.
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July 2019 by Bruce Helmbrecht
Soon to be New Members, excellent customer Service
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July 2019 by Berend van Roijen
Easy parking, good signage. Friendly and knowledgeable staff took the time to help us find the right piece and fabrics for our home. Not cheap but the selection and quality is hard to rival. Check into the RH membership for discounts and do as much of your RH shopping in 1 calendar year as possible!
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February 2019 by Michael Turpin
Absolutely love this place. Some of the furniture is not my taste, but if you need cabnitry hardware there is no better place. The furniture is top notch and you get what you pay for with furniture. I live in Virginia Beach area bit will drive all the way here to buy the hardware. Could order it online but I want to support the store. If you have never been here you need to check it out. All the sales associates are great and not pushy. They don't work on commission. Absolutely love RH.
