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October 2023 by Tim Walton
There is no contest, this is the best storage facility in Richmond!The entire facility is kept clean, well lit and offers 24/7 access. Security is definitely not lacking here; it’s access controlled and has a security camera on just about every hallway. They have quite a few different carts available, and both a car port loading bay, as well as a dock you can pull a bigger truck up to.However, what really sets this facility apart from all of the others is the staff. As mentioned in several other reviews, Melinda and Aaron are awesome. They are professional, understanding and beyond helpful. The customer service provided here is amazing!
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October 2023 by William
Excellent customer service and a secure, clean facility highly recommended. Arron and Malinda do a fantastic job of running a professional and efficient operation . - Will B.
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September 2023 by Ollie Gaiters
The best storage unit I ever used. Aaron help me get the right size unit. Really appreciate his services. Would reccomend anyone to come here. Thanks
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August 2023 by Cardell Mosley
Great staff. Melinda is an exceptional employee. Clean storage spaces. Will recommend to everyone!!
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July 2023 by madeleine morris
morningstar worked out perfectly for me. it was so easy to find the right space for my needs in terms of size, temp control, and quality. most importantly, the staff was wonderful - very professional, helpful, and kind - especially Malenda who helped me get set up and was very patient with my endless questions.
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June 2023 by BRIANA JACOBS
My experience was fast and easy. I appreciated Aaron's willingness to help, he made sure my unit was the correct size for my items and thoroughly explained the features of the facility. The loading dock, push carts, free truck rental and 24/7 access are chef's kiss for a storage facility. So far, no complaints.
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June 2023 by Laura Gayvert
I rented a storage locker at this location for my VCU student to store items over the summer. We didn't need a LARGE space and I didn't want anything too far away from the Dorm. This place was perfect: 5x5 storage locker, affordable, close to campus, friendly, helpful customer service, no long term commitments. Highly recommend.
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June 2023 by Martin Rees
I recently rented a 10x20 unit from Malenda at Morningstar Storage in Shockoe Bottom and it's been the best storage experience I've ever had. Malenda was so helpful in getting me set up with the right unit. The 24x7 access has been incredibly convenient, and a free van is included for your moving needs as long as you reserve it ahead of time. Malenda was particularly helpful to me today with getting me the van and being flexible at the end of the day. She's the best!
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May 2023 by Ashlyn Smith
Just signed up for a storage unit here at Morningstar and have had the absolute best experience. The manager, Malenda, was so kind and has been so helpful to me throughout this process. Highly recommend using Morningstar storage facility!
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May 2023 by James Robey
Love how clean and well equipped the facility is. With this location being in the heart of Shockoe bottom it truly is the perfect location for an up and coming startup.
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May 2023 by Sassan S
It was one of those nice and smooth experiences. Welcoming, friendly, and helpful staff. No hidden fee, no surprise! Very convenient area 5 minutes drive from VCU campus. Highly recommended.
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May 2023 by S S
It was one of those nice and smooth experiences. Welcoming, friendly, and helpful staff. No hidden fee, no surprise! Very convenient area 5 minutes drive from VCU campus. Highly recommended.
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January 2023 by Cynthia Miller
A great place for Entrepreneurs like myself to set up! Secured and inexpensive. Staff is Awesome!
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October 2022 by Kevin O'Reilly
Morningstar Storage was exceptional during my time as a tenant. They were very flexible for all my needs and readily available to assist with any questions or concerns I had. I am sure to be a returning customer whenever the next time arises.
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October 2022 by Dillon Douglasson
The staff is amazing!!! So incredibly nice and very helpful in finding the perfect unit that fit my needs.
