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January 2024 by Caroline Morgan
I've been coming here for years. Close to where I live and the staff are really nice. April has been there forever and it's nice to have a friendly person who remembers you still working there. Give that woman a raise!
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January 2024 by D. Cunningham
From my first call, April was welcoming and accommodating. I just moved to the area and needed tires checked before a road trip because a sensor went off. Even though they were busy, they took care of me right away and did not charge me. I made a regular maintenance appointment for next week!
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January 2024 by Brenda X
RVA has taken excellent care of our two vehicles for years. They are talented, knowledgeable, flexible and completely trustworthy. We love doing business with them.
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January 2024 by Leonard Gillespie
Great neighborhood car service spot. Awesome customer service and technicians are courteous and will explain car issues in manner that is easy to understand. Plus, the cost of services are very reasonable. If you're looking for affordable, great service, without the dealership politics, then visit RVA T&A Service Center...you won't be dissappointed.Very Impressive!
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January 2024 by Pat McIntosh
I have been going to RVA Tire for 5 years and they have been great ever since the start! They know my car better than I do! Their continued quality work and customer service have been a joy to have in a mechanic. I highly recommend their shop with anything auto related.
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January 2024 by Jacob Kaufman
I’ve been getting my service and annual state inspections at RVA Tire and Auto Center for nearly 2 years now and I’ve always felt well taken care of. They back up their work and communicate well all through your service appointment. I always recommend this place to my friends in the fan!
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January 2024 by Hannah Robinson
very rude front desk lady. Was texted to drop off at 7:30am for my appointment. Guy who works on the cars does not even come in till 9. Needed my car done by 10:30 for a quick lightbulb change, they did not start working on my car till 11 ish. Got a 80$ labor charge for 30 minutes of work.
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November 2023 by Lorraine Waltz
April is amazing. She communicates clearly the plan to keep an old car going and what’s needed to pass inspection and keep it safe on the road for my daughter juggling work and school. We appreciate the details on anticipated future work that will be needed and the estimated cost so we can plan when to call it quits for this 2011 Altima. Our windshield was cracked by a college party lawn chair thrown off a 2nd story balcony onto her car. Nothing is cheap to repair, but we can count on April to find the best deal, with honesty and integrity, values that are hard to find. Great team work by this business. They’re working hard and I appreciate them immensely.Service: Steering & suspension repair
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November 2023 by Kristin Kwasnik
These folks are amazing! I brought in my car which I was SURE had a flat - they were super quick but also thorough about their turnaround time, and when they didn’t find a leak, they didn’t charge me a dime! And still filled up my tires anyway!Service: Tires
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November 2023 by Nora Lyle
Everyone there was very helpful. I felt that the staff were honest about my options and didn’t try to upsell me on anything I didn’t need. I will be taking my car here from now on!Services: Tires
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November 2023 by Abdullah Sabti
They really did a great job!! I trust them with getting everything done right and keeping my car safe and working properly!!!Services: Exhaust
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October 2023 by Kinsey Carthron
They are wonderful! I got a nail in my tire and they were able to get me in and out in 3 hours. Super lovely people, I will definitely be returning.
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October 2023 by Clay F.
I needed my oil pump repaired after another mechanic messed up the job. I was willing to pay a little extra because of the situation, but... they couldn't find the park so I had to bring my own. After charging more me more than 3K to do this job, a few months later, the oil pump is still leaking and they would not warranty the repair because I provided the part...Can they do the job? SureWill they charge you too much? DefinitelyCan you be certain that they will cover their work in the future? Who knows?I will be sure to let all my friends know NOT to go here.
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September 2023 by Courtney
i've been living in RVA for 5 years, and usually go here for my car services unless they are too busy because theyve done quality work in the past and they're very nice people when interacting… i called to get a quote on how much replacing brake pads including labor (and rotor replacement in the event i needed them)... they told me for brake pad service it would run about $650 and for rotor replacement $1,100. Called somewhere else where they quoted me $170 for brake pad replacement and $350 for rotor replacement. Decided to take my business there instead and saved almost $500 by doing so. I'm glad i called before agreeing to this insane price. Everyone I've spoken to since this phone call has told me that they were trying to give me a run for my money and take advantage of me.after reading many of the other reviews i see that this has become a pattern. it's a shame because I live so closely to this shop but i refuse to be scammed. take your business elsewhere
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September 2023 by Courtney R.
i've been living in RVA for 5 years, and usually go here for my car services unless they are too busy because theyve done quality work in the past and they're very nice... i called to get a quote on how much replacing brake pads including labor (and rotor replacement in the event i needed them)... they told me for brake pad service it would run about $650 and for rotor replacement $1,100. Called somewhere else where they quoted me $170 for brake pad replacement and $350 for rotor replacement. Decided to take my business there instead and saved almost $500 by doing so. I'm glad i called before agreeing to this insane price. Everyone I've spoken to since this phone call has told me that they were trying to give me a run for my money probably because i'm a woman! :) after reading many of the other reviews i see that this has become a pattern. it's a shame because I live so closely to this shop but i refuse to be scammed. take your business elsewhere.
