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February 2024 by Jsuchaldy 360
They will call you back when they feel like it and then if you happen to speak to Someone they are quick to tell you what they don't do and give you over 200 agencies of which I've called for assistance. Who can concentrate on finding a job if you are only going to be evicted and have to take off a new job,put furniture in storage to sleep in your car or hotel. I will be sleeping in front of these agencies, its like the working poor are a joke for them. No empathy whatsoever.
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February 2024 by Jasmine watson
They never answer the phone anymore I keep getting the same repeating message. It literally impossible to get a live person.Edit/Update : I was able to get someone on the phone and now that I see the whole process has changed but I was able to get the help I needed thank you !!
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December 2023 by DIA BROOKS
I called and was unaware of the dates for the program… The lady that answered the phone was rude & she had me so angry of the way she was talking to me. I was generous and kind and she treated me so ugly. This lady should be held accountable for her actions and to be taught that a program like this should be shown with love and not hate!!!! It’s donations for a reason!!! To help people not to show hate. Hopefully y’all will find someone who has the patience for this program. God bless.
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December 2023 by Khabir
No answers the phone EVER. Haven’t talked to a single person any time I’ve called, not even the secretary.
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November 2023 by Taylor Fuller
They will give you the run around. I understand that there’s thousands to millions of people struggling and in need of assistance. So i get that at times they may run out of funds to give out. But to say that yall ran out of funds and call back later in the week .. & when i call back im being told the list for assistance has been filled. Keep in mind i called around 8am like they said to do on the phone. They then told me to call sometime later in the week, which I did . Just to be told they aren’t doing rental assistance at all at the moment. And it takes you so long to even be able to speak to an actual person. And not the answering machine
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November 2023 by Crystal Franklin
Called to ask for assistance and left a message and no one has returned my call and it's been 4 weeks.
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August 2023 by Brian Hopper
It's ok just gotta mention it's redundant to help ppl then tell them they can't keep the food paid for, for a meal later the same day, no food upstairs I get it but it's expensive and redundant to have to eat it right after eating and have no where to put it.
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July 2023 by Daniel Boon
211 referred me to salvation army for financial assistance with housing and bills. I've spent the past three Mondays for 2 and 1/2 hours going through a circle and their queue for financial aid. Finally, I would dial the receptionist after two and a half hours of waiting. The first week she told me that they were completely out of funds for the month. The second week I was told the list was full for the day. And today I was told they're no longer doing it. But yet their messaging system still tells you to call on Monday at 8:30 for financial assistance. If people are desperate enough to seek financial help, you shouldn't j*** them around with a recording that is absolutely false. I could have spent time researching other charitable entities
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July 2023 by christian mizell
It crazy how people need help in regards to paying back rent everytime you call nobody is their to answer your call nobody is their to help I left several messages nobody returned my call I really need help and nobody is their been calling sense they open it now 10am and nobody still picking up the phone
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March 2023 by Alice Faison
They give you a number to call for help on Monday mornings starting at 8:30 and all you get is answering machines and no one answers the phone. Been calling for an hr ?.
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January 2023 by Jonathan Turner
They will help you find homes Medicaid food stamps to be able to get you back on your feet if you need it Donnell Wright is truly a good person and will help you in any way
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January 2023 by Clinton Matthews
Great organization to help the homeless and less fortunate
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September 2022 by Promila Rajput
Always supportive and understanding. They eliminate unnecessary drama and politics, to do what is right.
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April 2022 by william muhammad
I stayed here too.Allowed me to get myself together.
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March 2022 by Sef LaSalle
I was there back in 2016 and it literally saved me from sleeping in the car, I’m trying to move back to Richmond Virginia do they still accept homeless veterans?
