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March 2024 by Nancy Davis
I was back and forth trying to decide on colors and received help each time. I especially want to point out that Tony, the manager, was really very helpful when I actually came back to buy the paint. I also made use at someone at the store’s suggestion, if the phone consultation and the app for picking colors and “painting” them in a picture of a room. All the staff at this store provided the best customer service I have received in a long time.
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January 2024 by Habitat Goochland
They know me and have supported all of my projects since I moved to the area in 1997. They have all of my history in their files, but especially treat me like a valued customer....Every store person is courteous and professional. Such a pleasant experience each and every visit!
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October 2023 by Harold Goldberg
The sales person made rhe right recommendation for my project. The color was in stock and I didn't have to have it mixed.
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December 2022 by Home Love Everything
This is my favorite Sherwin Williams store. I’ve been getting my paints here for years and they always have great customer service. Also, I like using paints with a high reflective white base to bring out the true colors of the whites and light colors I select, and they usually have it. If they don’t have exactly what you need, they’ll find a way to get it.
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September 2022 by Taimoor Naviwala
Helpful associates ! Wish they were open longer. They seem to have different finish names than what is sold in other stores, probably to maintain an illusion of exclusivity.
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August 2022 by Ryan Parkes
My family and I recently moved to the area and have been repainting most of the house. We brought in a very small paint chip to see if it could be matched.John greeted us (my wife and I) warmly after a very short wait on a busy Saturday. He was able to match the paint, exactly, color-wise in about a minute. He then worked with us to determine the finish of the paint just based on the small chip and our description of the area that we’re painting.We didn’t feel pressured at all and he was very helpful in his suggestions and answering all of our questions. He clearly was very knowledgeable and extremely friendly and personable.We had our matching paint in hand and out the door in about ten minutes from walking in. I would definitely recommend this location to anyone for quality of service and selection and matching of any paint color you have- even if the sample they have to take from is very small.
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July 2022 by Sheri Collins
I received top notch service from the sales staff and they very helpful in resolving my color matching request. I learned that the in-store product is different from the Lowe's 'Sherwin-Williams' paint, apparently this is confused a lot, so I suggest Corporate consider adjusting the name so it's more apparent to everyone. The same colors with the same names can look very different based on which place you purchased it. I appreciate the quality of SW paint and service.
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February 2022 by Stephanie Watts
I am always pleased with the selection at the store. I am able to get what I need easily and get my project going.
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September 2021 by Doris Mckenzie
Employees at the Lauderdale store are wonderful! I was greeted when I walked in, was given great service and they even walked my box of goods out to the car. Just fantastic!
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April 2021 by Ursula Uszynski
Pleasant sales associate, easy and clean store to navigate
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April 2021 by Chuck Riffee
Good, knowledgeable, courteous service. Good products.
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March 2021 by John Mclarin
Great experience at Short Pump store. We were trying to pick the right color to match other color and the sales rep was very knowledgeable and professional
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November 2020 by David Cochran
I have been in every SW in town for 30 years (Duron) all have been great but this shop is so nice and great customer service!!
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October 2020 by Alan Purser
Incredible service and helpful staff. Sean went above and beyond.
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September 2020 by Gabriel Gorin
Quick and friendly service
