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July 2023 by Andrea Davila Delgado
Beautiful place to live!
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July 2023 by Azhanae Mercer
I recently moved into the Lofty and my experience has been actually perfect. It is clean, peaceful, all appliances work, lots of storage, great sized bedrooms, and we even got July rent for free during their move-in special. This place was a steal!We also got lucky enough to have Estela Fuentes as our leasing agent. Not only is she outgoing, but she's very professional, on time and has SUPERB Communication! She's even checked in on us after moving in to make sure we love the place. Thank you!
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September 2022 by Allyssa K.
I toured this place and there were roaches. The pictures in the listings are never accurate to the layouts of the building.
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February 2022 by Taylor Sackett
When I first moved to this complex, there was a WONDERFUL management company in charge but about 1-2 months in it was sold to Dodson. Completely miserable experience. They only care about getting your money. Requests and contact attempts went unanswered. They were extremely hard to get ahold of. When you did, they weren’t much help. 0/10. Please rent anywhere else that Dodson property management does not manage the property.
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February 2020 by Chris McCracken
Fantastic property!!!
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February 2020 by RVA Oracle
I've lived here for several years. The apartments are nicely sized, lots of storage, nice look to it and nice appliances and its super quiet. I never hear my neighbors. However, even though it's marketed as a luxury building, I wouldn't go that far. The gym is small and in a room with no windows, sometimes key fobs stop working randomly (dont leave without your phone so you always have a way to call the after hours number), the parking spaces are tight, the outdoor hallways are not cleaned ever, they dont treat any outdoor space for bugs so bugs are everywhere, bugs have gotten into my apt and wasps took over my balcony. I asked management several times to help with this because I'm allergic but all they ever did was bring a can of wasp spray, the wasps are still there and still making nests on my balcony. I'm moving so when I declined to renew, I was informed the building will soon go under new management so hopefully the new company can clean it up a bit, treat areas for bugs, etc because the property does look alittle neglected.
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February 2019 by Nick K.
The property manager here is extremely rude and has no interest in helping. I would avoid this property.
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February 2018 by Lindsay Bryant
This has been - hands down - my BEST rental experience! The Leasing Office staff are all WONDERFUL (especially Suz), maintenance responds lightning fast, the grounds are kept beautifully, and the community sits at a lovely and quiet part of Church Hill. Our pets are our babies & the office feels the same about them; there's even a washing station on site for pups. I'm now moving due to work and am beyond sad to be leaving.
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January 2018 by Carmen E.
Amenities, management, location... I loved The Lofty! Great residence for a RVA newbie.
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May 2017 by Tricia M.
I've lived in Richmond for nearly ten years and can say - without a doubt - that Fulton Hill Properties is the best property management company in town. They are quick to respond and fix issues (even though there rarely are any!), they have a convenient online payment system for rent, and their people are friendly and professional. Suz Garrett has been my point of contact since day one and she is absolutely lovely. The apartment complex itself is clean, has a gym that seems to grow new equipment every time I visit, and is just off the beaten path enough to be a peaceful escape from the city (but close enough that everything's right there!). If you can rent here, do it.
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May 2016 by Sara E.
This is a great place to live!! Floor plans are awesome and spacious and all utilities except for electric are included in the rent! The leasing agent I worked with, Suz was phenomenal and is very quick to respond. I moved here from Shockoe Bottom because my previous apt complex was undergoing a construction project that was never ending and it's so nice to wake up now yo the sounds of birds chirping and nature. Pure bliss! I also love how all of the apts have an outdoor space as well as a common deck area. All of the residents are courteous and quiet and the grounds are kept immaculate by the staff. I'm super excited to be living here in Church Hill!!
