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February 2025 by Sarah McDonough
I wish I could do 3.5 stars. It took me a while to write this because it actually hurts me that all of this happened but I felt that I needed to do this for future brides: BE PREPARED for what the day-of experience may be like. If you book here, triple-check everything, insist on multiple buffet lines, and don’t rely heavily on their day-of coordinator.
Planning with The Renaissance was a great experience. Tommy and John were extremely responsive, which is why we ended up choosing them as our venue. They worked really well with me when it came to what I wanted for plate style, table design, and other details. The venue is beautiful, food is AMAZING. Got tons of compliments on the food (well those that got food) But the day of? You can tell where they cut corners.
Our day-of coordinator was not very good at her, she messed up the timeline because of poor execution of the buffet line and overall timeline. A bride who got married a few months before me warned me of a few things and I really appreciated it, so another reason why I wanted to share this. Our DOC definitely tried, I am not saying she didn't. I think she just lacked capability.
WE RAN OUT OF FOOD—aka a bride's worst nightmare. We had **210 guests** and asked **five months before the wedding** if we could have two buffet lines. They assured us that wouldn't be necessary. My husband thought that was weird, and well—he was right. We ran out of food. Ran. Out. Of. Food. Three tables—30 people—didn’t get anything and had to be served *chicken fingers and fries* last-minute. To make matters worse, the day-of coordinator refused to handle calling tables for dinner after I had asked her to 1 month before wedding and made our DJ do it, even though he wasn’t comfortable since, he’s a DJ, not a wedding planner. He did his best, but since he didn’t work for the venue, he wasn’t familiar with the best way to organize it. Because of this, **three tables were forgotten** and had to awkwardly come up to me asking if they could get their food. They also came up to the MOB and MOG asking if they could go get food. Embarrassing.
We told them multiple times that our crowd **drinks a ton of Miller Lite** and to make sure they stocked extra. They promised they would but they ran out an hour in.
After the wedding, they agreed to refund us for the missing food. That was in August. We didn’t get the refund until December after emailing them every single week because they either didn’t respond or said there was a “delay.”
It really sucks because I genuinely enjoyed working with them in the beginning, but they just couldn’t deliver on the day of, which is crazy considering they’ve been around for so long. They claim they can accommodate 210 people, yet we ran out of food, had only one buffet line, and the entire dinner service was a mess. I wish they had been more transparent with us about their capability to handle large weddings because throughout the process they acted like they could handle it. I am not sure how a venue that has been around so long can screw up something as simple as feeding people a buffet. It really hurts me but I again I want other brides to be prepared.
With all that said, my husband and I *would still recommend* The Renaissance because of the all-inclusive nature, the location, and how great Tommy and John were during the planning process. But future brides with a large wedding - please be prepared for what your day-of experience may be like.
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December 2024 by Wb Wick
Oh my goodness, the food was delicious.The young man and young woman that was serving us were fantastic and the woman at the bar was super polite and friendly.I can't say enough.Good things about this place.We're gonna be back
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November 2024 by Joan Dorsey
Very nice wedding venue! Beautiful and a romantic feel to the place!
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October 2024 by Kristina Gammon
I would honestly give 1000 stars if I could. I don’t know where to begin to fully communicate how amazing The Renaissance team is. We used The Renaissance as our reception venue for our wedding in early September 2024. From start to finish, they were absolutely amazing, and when I mean start, that includes the tour of the space as well. They completely stood out amongst the other venues immediately to us by not only their professionalism, personality and experience, but with how beautiful and elegant the space is. Bonus is, it’s practically a one stop shop. The food was absolutely incredible, Jon is such a talented chef. Tommy and Dana were also so amazing and personable throughout the whole year of wedding. This team CARES about every detail and they hold your hand through every step of the way. When I tell you, there’s not one thing I would’ve changed about the day. Not one hiccup, not one problem, it was SEAMLESS! We truly couldn’t have been in better hands. If you are considering The Renaissance for your wedding or event, you will NOT regret it. Thank you again to the whole team for an amazing experience I will never forget.
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October 2024 by Daniel Jones
Decent place. Some cool lofts. Have a friend who lived there.
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June 2024 by Julie Trueman
Very historical lovely place very amazing
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June 2024 by Erwin Tecson
Hannah is the Best thank you
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March 2024 by Roxy Blu
Excellent venue for holiday parties or other major events. Great food and customer service.
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March 2024 by Mike smith
Friends wedding reception. It was a beautiful place
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March 2024 by Erin Bryant
Very cute building! Banquet hall on second floor!
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March 2024 by Joseph Richards
Great service great staff and the place is beautiful
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March 2024 by Guyvest Mckenzi
Great Service The Dining Experience.......
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March 2024 by Danielle Greene
There are simply not words in the English language capable of expressing how overjoyed I am that my husband and I elected to have our wedding at The Renaissance. We live in California, but our families live in North Carolina and Virginia, so immediately after getting engaged I began to stress over how I was going to plan a wedding from nearly 3k miles away. The minute I met Tommy and Chef Jon at The Renaissance so much of that anxiety melted away. Not only is the venue beautiful (with ready made backdrops for photos everywhere, amazing windows, get ready rooms, and stunning carpeting), but the team was responsive, empathetic, and professional. Tommy answered my emails often faster than I could read them, took time to chat with me over the phone (and later through zoom) about what we wanted, and never tried to up-sell us. Instead, he would give his honest opinion about what he thought would look or feel best, and stepped back to let my then-fiancé and I decide. Chef Jon was an absolute delight on the initial tour of the building and at no point did we feel pressured to make a decision. We toured countless locations, but my gut kept bringing me back to how good my experience was with The Renaissance. After selecting them, I knew I had chosen correctly - they were there every step of the way, helping us to plan the wedding of our dreams (and in our budget). As we inched closer to the date, Tommy matched me with my wedding coordinator, Dani, and she too was a dream. She truly helped me to get my life in order and really let absolutely nothing fall through the cracks. Even when I wanted to panic about something, she wouldn't let me - she’d simply respond with all of the ways that they could make what I was worried about work (Tommy too!). Not only was the entire team warm (and funny), but I respected just how much they honored their word throughout the entire process. If they said it, they meant it - and when you're planning a wedding that is so valuable. My guests were astonished the day of. I've gotten so many compliments on Chef Jon's DELICIOUS food (his mashed potatoes are truly unmatched), as well as his support staff - who were respectful, efficient, and friendly. Further, he met the dietary needs of a few of my guests who had extreme allergies with no difficulty at all. My entire bridal party absolutely fell in love with Dani - she ran a tight ship, and from beginning to end with no one missed their mark because of her. We were all truly impressed how she managed to keep our fun-loving and unruly party together with care and compassion, rather than frustration. Tommy was sick on the actual day of my wedding, but he had coordinated things down to the very last detail, so while his presence was missed - nothing went awry. I've received compliment after compliment from my 200+ guests, and I left that beautiful venue on absolute cloud nine. I couldn't have asked for a better team or a better place to have my wedding. Over and over again I will recommend The Renaissance - it's a choice you could never regret.
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February 2024 by Dr BBPhD
Nice all inclusive venue for any event.
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February 2024 by Sean Moon
First off, we had no idea what we were doing when we first started wedding planning. Our first find was The Renaissance, and they made everything else so much easier. In the months leading up the the wedding, Tommy and Chef Jon gave us all the resources we needed to find other vendors, helped us with decoration ideas, and their day-of coordinator, Dana, met with us numerous times to plan an itinerary.As Tommy once told us, they have an algorithm for weddings that just work. It couldn’t be more true. The Renaissance team took over our wedding day, allowing us to relax, be in the moment, and enjoy our special day. They made our ideal wedding day come to life! From coordinating with our photographers and DJs, to making our ceremony room and reception all elegant, they have the perfect touch.Chef Jon was our personal Chef for our night. His food options were incredible and tasted as if we were in a 5 start restaurant. Needless to say, our guests were impressed and everyone was adequately fed and pampered. The spread of plates and trays was gorgeous to top it all off.In addition to Jon, Tommy and Dana, the day-of staff were AWESOME. They were friendly, kind, and were having just as much fun as all of the guests. By the end of the night, a few of them had joined the rest of our guests on the dance floor with us (shhh). Whatever they’re getting paid, it’s not enough. They made our night!It was so fun working with this team of professionals, and I cannot recommend them enough. The Renaissance is absolutely worth the price. Give them a shot!
