-
May 2024 by eevee
Tech exchange is selling Pokemon cards that are so fake, I'm not even going to waste anyone's time saying why.The person packing these five dollar bundles either doesn't know anything about Pokémon or is negligently selling fake cards knowingly.They also sell bootleg Pokémon keychains. granted they sell them for a pretty cheap price and never said it was official, so I wouldn't say it's a scam or anything, but they are bootleg and unofficial.Lastly, and this is getting more and more subjective, but a lot of their stickers are stolen art. I've bought the stickers too without really thinking, but the more you think about it, it does kind of suck.Generally their video game prices are fair, it's not a malicious markup, it's just normal for a brick and mortar store.The trade in prices are fine, they're trying to give you money no matter what so they're really saying "if we had to buy this from you this is all we could do based on the market and our likelihood to sell, our inventory of it etc"Yeah we know how much you paid for that console, nobody's denying that dude but we already have like 10 of thoseIt's also not really the employees fault. They're all really nice, I used to go to the store a lot freshman year and I would overhear a lot of people getting mad as they were trading and stuff. It was very entitled and sounded stressful and unfair toward the employees. people didn't seem to understand the market.As someone who works at a GameStop that is a high risk store and mainly gets trade-ins, I understand what it's like to get people in who really want money and get frustrated and angry at you for something you can't control.Overall, it's a fun experience and if anything, I just found it funny because of how stupidly obviously fake the cards were. I just make fun of this place with my friend. These are five dollar items so nobody's gonna go into debt over it.however, it would be nice if we could get that five dollars back and maybe get some real cards because they specifically guaranteed those full art/rares or whatever, and they were fake.I did also have an experience once while I lost my expensive voucher and the employee took my word and wrote me a new one. So.... it's never black or white when it comes to a store. I think you'll be fine to buy video games from here and trade and stuff you don't need.I promise you that these employees are trying their very best and are often so busy that something like two Pokémon cards is easy to slip throughWith that being said, I do think it's important to not mislead your customers, and self fake things, even if it helps a small business. doesn't matter if you were a mega corporation or a friend of mine who needed to pay their rent, I wouldn't appreciate being lied to. I'd rather just pay $5 extra for a video game.
-
May 2024 by Anthony Smith
Tech Exchange is a store that excels in meeting customers' video game needs, offering a wide range of products and services tailored to gamers of all preferences. The store boasts an impressive selection of video games, consoles, accessories, and merchandise that caters to both casual players and hardcore enthusiasts alike. Whether you're searching for the latest releases or vintage classics, you're likely to find what you're looking for at Tech Exchange.One of the standout qualities of Tech Exchange is the convenience it offers to customers. The store is well-organized, making it easy to navigate and locate specific items quickly. Additionally, the knowledgeable staff members are generally friendly and approachable, creating a welcoming environment for customers to browse and shop comfortably.However, despite these positive attributes, The atmosphere at Tech Exchange to be somewhat lacking in terms of customer service. While the employees are generally friendly, there have been instances where they appear indifferent or uninterested in assisting customers with their specific needs. This can create a disconnect between customers and staff members, leading to a less-than-ideal shopping experience for some peopleBut overall Tech Exchange remains a great store for fulfilling your video game needs, offering a wide selection of products and a convenient shopping experience. While the atmosphere at the store may sometimes feel a bit off due to the perceived lack of enthusiasm from some employees.
-
May 2024 by Matthew Iannitto (Matt)
Great! If you're looking for some retro games.
-
March 2024 by Cory Simmons
My first time visiting the Richmond location. I was very surprised they had a selection of Skylanders (almost exclusively Spyros Adventure and or Giants) and Disney Infinity figures, and portals. It was very limited but still nice to see a spot for them in the secondary market. Great spot for the business to be in and very cozy as a downtown store should be. I’d go back when I visited Richmond again. No purchases made on this trip.
-
February 2024 by Jahmelia B.
Don't let the small size of the store. Keep you from stopping in. The tech exchange is a really cool place to get old and vintage games and gaming systems. the staff here is friendly, knowledgeable, and willing to help with any questions you may have. They also sell DVDs at a really good price.
-
February 2024 by Timmi
I love this little place. I can find all the old games I used to play and then some. The employees are nice and the atmosphere is chill.
-
February 2024 by Stella Ho
I will start off by saying at its core, great vision and value for second-hand games and electronics. Any purchase related to games/gaming accessories have been stellar, and every time I go in to sell my old electronics I feel I get a very fair price. The staff are super kind and when it came to game questions, very helpful.HOWEVER, I am a bit disappointed in the care of their other electronic items. I had purchased a laptop from this shop about 6 months ago. At first, the laptop performed perfectly and had no issues. As time went on the laptop battery got worse and worse, it would die right away when unplugged. After taking the laptop into a repair shop, I was told that the provided charger was NOT the correct one and that due to its output into my device, it was killing the battery. Had to replace the battery and buy a new charger. Bit of a bummer for trying to give devices an extended life. Hopefully this is not a common practice for their other electronics.Still happy to come back for gaming needs but am now hesitant for their other electronics.
-
January 2024 by Stephen Early
I'm sorry completely wrong company for previous post
-
January 2024 by S M Scales
Small owned business with a great selection of retro games, consoles & more at reasonable prices. Was in search of a PS2 and very pleased with my purchase from here.
-
December 2023 by justin taylor
They're very reasonable they took in my trade-in and gave me something in comparison of value and I thoroughly enjoyed this place. Great staff
-
December 2023 by Erykah Christian
Love this place
-
December 2023 by Mendy Gonzales
An abundant supply of tech and used video games. Dusty. Nice people.
-
November 2023 by Bobbie
I stopped in for my first time the other day. I absolutely love this store, I cannot wait to come back. Everyone was very friendly and helpful. I got exactly what I needed. I could spend hours in here reminiscing over old video games.
-
November 2023 by Halo Rankin
They worked with what I had and bought the games I sold each time!!!
-
November 2023 by Manveer Johar
Sold me a dud GameCube at super smash con
