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February 2024 by Sawyer
Pretty people work here IDK why do you go?
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December 2023 by Goldie Kornegay
Refuse to do an even exchange without a receipt. Despite me being a platinum buyer.
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October 2023 by sarapartyyay birb
good clothes for my mom
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August 2023 by Donald and Andrea Oldenburg
I adore the staff at this Torrid location. From friendly to helpful, they made this stressful shopping trip enjoyable. I’ll come back.
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July 2023 by Emily Pray
Amazing store to give a girl with some curves a phenomenal style!!
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June 2023 by Florence Leonard
VERY PRICEY!Plus I didn't see Anything that I wanted to purchase for the store.
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April 2023 by Angela Catalfamo
I used to love going to TORRID. I love the idea behind it but the style has changed over the years. All of their shoes only come in wide, they carry things like crop tops now.. they make the jeans fit great in the waist but I am 5‘5“ and they are almost always too short. Just not what it used to be but I’ll keep trying.
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December 2022 by Crystal RVA
My favorite location in Richmond! An amazing staff, and such a clean store!!
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December 2022 by Joshua Fisher
Wife loves this place. Great selection, and very high quality clothes. Staff at this location are phenomenal. The manager deserves huge praise. They all will bend over backwards to accommodate and assist. We went to go shopping and had previously spoken to the manager about trying a bunch of things on. When we arrived, the manger had a changing room reserved, and clothes pre picked, organized, and ready for us. She kept checking on us, brought new items, and took the old ones we rejected. 10 out of 10 would never shop anywhere else!
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November 2022 by Courtney Cooper
Emily and Victoria are incredible sales associates. Emily is so knowledgeable and spent a great amount of time working with me to find the best fitting bra, and then became like a personal shopper, picking out clothes and bringing them to me in the changing room. I loved that! Victoria also was super helpful on a second visit and was just all around kind and attentive. There's a Torrid store closer to me than Short Pump but it's so worth the extra drive to come here instead.
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October 2022 by Lisa Wood
Had a great experience. Found some nice stuff in my size on clearance.
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August 2022 by Samantha Bryanne
I’ve never actually seen a location with such a poor selection. If I wore straight sizes, I wouldn’t be shopping at Torrid, so tell me why the largest size in almost every style was a 1? Staff was excellent and helpful, but whoever is in charge of inventory should maybe reconsider working for a plus sized clothing retailer.
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August 2022 by Ms. “Tae” Thompson
I love this store; however, I was disappointed at my last visit. The manager was running an hour late. I understand things happen. My only issue was why the staff couldn't open the store. I Drove 30 minutes to go to this location when I had a store 10 minutes from my house. Imagine my disappointment when I Arrival and they were close.
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July 2022 by Canna Gurl
The ladies that work in this store are simply the best. It can be harder to find things in my size and they were not only compassionate, but hell they put on a fashion show. If you're a plus size looking for a welcoming environment with beautiful clothes and people look no further.
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May 2022 by Jennifer Koca
Not open when their website or Google maps says. Drove out here and Saturday doesn’t even have hours listed on the door. It’s 10:20 and no one is here.
