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January 2024 by Jenny Phillips
I highly recommend this company for all of your tire needs! The service was quick, very reasonably priced and every single employee I came into contact with was friendly and helpful. I was in a bind and needed new trailer tires quick and Jess in particular really went above and beyond to help me out. I can’t thank and team at GTT enough!
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January 2024 by mark wilson
Excellent , friendly and fast service! Stopped in to get a tire checked out, checked my tire and aired up all my tires for free! No wait and friendly service. I will definitely be back!
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September 2023 by mayra angel mata
Had two tires replaced here. Changed price over the phone three times before arriving, mentioned said price would be my total out the door and wanted to make sure we were okay with the price change before arriving. We agreed. After installing, they brought my total to yet again a different amount. The price was fine and still reasonable for the tires i was getting but the problem was changing the price many times and yet again not honoring the last mentioned price after installation. Three of them argued with my husband assuming he didn't want to pay tax and told him he was wanting to be cheap and couldn't expect to not pay tax (that was not our arguement at all) we were only arguing the fact that they were not honoring the price they had given us before arriving as our total. Jerome who was spoken to over the phone kept it professional and apologized, even after my husband being upset, he continued to keep it professional and understood the mistake and inconvenience that was caused. The two guys who installed the tires were nice as well and did a good job. The reason for a 2 star review is for the inconvenience of price change many times as well as three of the guys there being very rude and accusing us of being cheap. Service was fast and our personal experience wasn't the best but if it wasn't for the price change multiple times and them being rude after the fact then it would have been a completely different experience. I would definitely consider coming here again in hopes of better communication next time.
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August 2023 by EDIS H
Got 4 tires, spoke with Tre, very professional and helpful. They beat the prices of these big truck stops. Guys installed 4 less than a hour.
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August 2023 by Keith Jackson
Great service Jerome was helpful and a nice guy... respect to all the employees GREAT JOB!!!! Will come back for more service
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August 2023 by onkar singh
Very professional and fast there tech Ray came at road side replace 2 drive tires in 20 minutesVery happy
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August 2023 by 2damnkwik
First time used. call there and a nice lady named Jess answer the phone listened to what I needed put me on hold for like a min. Told me she could have tires in about an hour. These were harder to find trailer tires. Place looks a little iffy but you can see they are cleaning it up and making improvements so don't let the look fool you as I believe they haven't been in the building long. You are met quickly with friendly service and they get to it. We will start using when every we can as they have fair prices. for us they were about 45-50.00 less per tire than others I called. summary. Very happy with this place!
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August 2023 by Mark John
Technicians speed, knowledge and professionalism is unmatched. Trae got us in and out in 10 minutes with easiness. We were able to perform our deliveries on time. Thank you guys.(We had a damaged rim, tire blown and need service asap) 8/3/2023Virginia
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August 2023 by Jay cee
I had an excellent experience with GTT Trucking Tire Shop! Their customer service was top-notch, and the staff was incredibly knowledgeable about all things related to truck tires. Not only did they help me find the perfect set of tires for my vehicle, but they also offered valuable advice on maintenance and tire care. The prices were reasonable, and the service was efficient. I left the shop feeling confident in my purchase and assured that my truck's performance and safety were in good hands. I highly recommend GTT Trucking Tire Shop to anyone in need of quality tires and exceptional service.
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July 2023 by BigNosePoppa BNP
Yo I went and grabbed four tires from them yesterday. Very professional and quick service. The technicians were really cool and the dude that was running the office by himself helped me out alot. This is going to be my go to company anytime I need tires for my tractor.
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July 2023 by Dominick Slayton
Perfect customer service. Rome help me out get a new tire for my truck. With the quickness
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May 2023 by Jeffrey Collins
Absolutely excellent service. 100% will come back here for tires. They are so friendly and knowledgeable. TONS of tires in stock, and they took me back so I could look at the tires before I decided what to buy. I had a blown tire, they got me in and out in 20 minutes. They even lined the valve stems up correctly at 180 degrees of each other!!!!!!! that hasn't been the case with the other 4 tires I've blown.
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May 2023 by Yannick Makosso
Hey guys I'm gonna tell you that here is the best of the best like nowhere else. Jay and all the shop team just cooled my day down after having a long crazy one. I'm gonna say it's like entering into a little heavenly place. May God bless this business to move bigger and stronger.
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May 2023 by ras tafari
Noticed during the end of the day that one of my drive tires was low on air. Figured I’d call the Portsmouth location since it was close by to see if they could find the leak. Called and explained what my problem was (slow leak, tires were only a few months old purchased from the Richmond location, just purchased 4 from this location 1 1/2 weeks ago). Was told to “come on by, we’ll take care of it for you.” I specifically asked before leaving how much it would cost and I was told “oh nothing, it won’t cost you.” I get there, was shown a screw stuck in the middle of deep tread. I was told “it needs a quick patch up”, I said “ok” since I was still under the impression it would be free. Shortly before the job is complete I’m now told there’s going to be a charge for the repair. I asked how much and was told “$35”. Since the work was already started I figured what’s $35? That’ll save me time from getting tools out and getting dirty plugging it myself. When I finally get in the office to pay I’m now told the entire bill is $70+!. They had me as a loyal customer and a “spokesman” telling about how good they are. I think I’ll have to take my business elsewhere from now on. I’d be careful by the cool talk and nice smiles. Get all your quotes in writing before you have any work done by them. I’ll be updating my previous ratings as well.
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May 2023 by Va Hotshot
I was in at 8 and out at 8:30! Customer service and fast paced! But most importantly a great price! I will be back! These are the people we need! All my hotshot guys give them a call or stop by! They have everything we need!
