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November 2023 by Ms. Geneva Edwards
Uhaul ; the first name comes to mind when time to move or when in need of storage. I’ve been a customer of Uhaul for over a year now and this isn’t the first time I’ve used the service. Currently I’m paying for storage . The box is smaller than I anticipated and am glad I gave all big items to my family. My only issue with Uhaul storage are the locks that comes with the units. The locks can be difficult ? to open most times, otherwise my stuff is safe and in good condition
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September 2023 by Lee Hughes
The folks that worked inside of the store, and who came to my assistance at the roadside, were very knowledgeable and pleasant. They took the issues that happened to me at the roadside, very seriously and responded in-kind. I will return to THIS store on Belt Ave whenever I need further uhaul rentals.
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July 2023 by Ms.Neeva Edwards
I haul ; the first name comes to mind when time to move or when in need of storage. I’ve a customer of haul for over a year now and this isn’t the first time I’ve used the service. Currently I’m paying for storage . The box is smaller than I anticipated and am glad I gave all big items to my family. My only issue with haul storage are the locks that comes with the units. The locks can be difficult ? to open most times, otherwise my stuff is safe and in good condition
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April 2023 by Deanna Rachel Bobiwsky
Wonderful staff!
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February 2023 by Marian Johnson-Jordan
This location is the best. Friendly helpful customer service representative.
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January 2023 by Troubleman Zulu
This is the worst location in Richmond! The manager is rude the majority of the employees don't care. You can only get propane if they feel like it. I've interrupted smoke sessions happening in employees cars during business hours. I've been told that if I don't like it go to the midlothian location.
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August 2022 by Lawrence Osborne Jr (LarBear)
I would never use uhaul again, my experience was a dumpster fire... if it was not for Mr Smiley there they would get less than one star if I was able to give 0 stars... I hope that I never have to use them ever again... my experience was an entire nightmare
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June 2022 by Jessie Jenne
The staff was very helpful
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February 2022 by Lawrence Osborne Jr (Larry)
I would never use uhaul again, my experience was a dumpster fire... if it was not for Mr Smiley there the would get less than one star if I was able to give 0 stars... I hope that I never have to use them ever again... my experience was an entire nightmare
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July 2021 by joatmon101b
What's to say about renting a truck for a local move? Pretty much what I expected.
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June 2021 by Lakeisha Ellis
FRAUD ALERT! This facility has opened/attached my name to a Unit I was never affiliated with. Apparently staff has caused serious disorganization at this store and they are trying to cover themselves at my expense. Not going to happen! Monique McKenzie is allegedly the new manager and she is rude and vindictive. I have been talking to Stacy Donati who is resistant to clear the matter. Law enforcement, local bureaus, and other pertinent agencies have and will continue to be notified. Even after all they continue to put me through, they have the audacity to continue harassing me via email over a serous legal error they have made. I'm also sending a letter to the Mayor. This is so frustrating and beyond my comprehension.
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May 2021 by Brian Hopper
I walked past it safely as far as i know seems like good coverage
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March 2021 by Russel Jackson
Definitely will never store anything at this place again in my life someone broke into my storage and stole my belongings and noone called to inform me about anything nor the new locks that they place on my storage do to someone braking in and still kno one called to inform me on anything AT ALL YOU GET 0 STARS FROM ME
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March 2021 by Armando
We arrived there and no one was in the store. The worker was pumping propane off premise and we and another customer had to wait outside for them to go back to the uhaul
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March 2021 by Tracy Mosby
Had no problems
