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February 2024 by Ruby Desai
I walk in and say “Hi how are you”. I receive no acknowledgement. I proceed to say I need to mail this item with a signature. Lady working the counter continues to do what needs to be done without saying a word.If someone greets you, you maybe should greet someone back instead of acting as if I didn’t exist.
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December 2023 by Kathy Hutton
2 weeks before Christmas and ONE person working the counter.Criminal.
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December 2023 by Rich Conrad
This location normally takes its "siesta" between 12 and 2pm. Sometimes, however, they're still closed at 3pm and even 4. This makes it extremely hard to plan a trip, avoid wasting time, and get your packages mailed. I wish the management would provide some relevant advice.Pictured: shutters with sign claiming they would re-open at 330pm (they didn't).
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October 2023 by Aleena
Staff were friendly, polite, efficient, and knowledgeable. I came in around 10a on a Tuesday to get a package put together and shipped, gentleman at the counter packaged it for me. Took 5 minutes. The service here when I’ve gone has always been consistent and it’s definitely my preferred location in Midlothian compared to others nearby.
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October 2023 by Dany C. Reyes
There was no one at the counter. We were there for about 15 minutes until someone arrived.
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August 2023 by Madison Harvell
I wish I could post negative stars. This place has the rudest staff. It nevers fails everytime I go in there one of the staff will be rude to me. They treat people like they are idiots and a waste of thier time. The people behind me in line today even said how rude they are in there. STAY AWAY!
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August 2023 by Alex Huibsch
One of the better post offices in the Richmond area. Very quick, helpful, and polite service.
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July 2023 by Al Huibsch
One of the better post offices in the Richmond area. Very quick, helpful, and polite service.
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April 2023 by Sarrina ViAnne'-Arsenault
Staff is always professional and helpful.
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February 2023 by Renee
First time coming to this post office to mail a package for next day delivery. According to the site the package is still there, mail it on a Thursday suppose got to the destination on Friday as of today it still at that post office. Came back in and ask the clerk to research she said ( Taina) is her name she said it wasn’t nothing she can do, this is the same person that waiting on me she act like a robot repeating herself..important documents and check is in the package.. never again first sometimes always the worst.. I wish there was an option for a negative star ⭐️
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January 2023 by Debbie Coleman
First time coming to this post office to mail a package for next day delivery. According to the site the package is still there, mail it on a Thursday suppose got to the destination on Friday as of today it still at that post office. Came back in and ask the clerk to research she said ( Taina) is her name she said it wasn’t nothing she can do, this is the same person that waiting on me she act like a robot repeating herself..important documents and check is in the package.. never again first sometimes always the worst.. I wish there was an option for a negative star ⭐️
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December 2022 by Curliee Loks
The new worker(s) (I guess new) are friendly here . They have more staffing than the one on pinetta for the most part and reliable to be open .
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August 2022 by i ate a ring
I remember one of the staff when I went to drop off a package. i was selling something, and it was my first time selling, and i had gotten the weights wrong by some ounces. He was incredibly rude and had this attitude with me. He kept making faces at me like I was causing him misery. I just left afterwards, but he offered poor customer service.
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March 2022 by De’Aira
Told me I had to buy tape when the lady had tape sitting right there in my face wouldn’t even let me borrow two little pieces of tape. Poor customer service.
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September 2021 by Katherine Smith
Staff is extremely rude and they did not want to work or offer any assistance whatsoever. Nasty attitude for no reason. They acted like it was a problem that I was there and seemed bothered to help me with my package. Horrible customer service. Never again!
