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March 2024 by TAYLOR CRUMP
Great service and staff .
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March 2024 by Steve Aldrich
Very short wait for service. Polite and professional staff. Reasonable price. Convenient location.
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March 2024 by Bianca Givner
Let me tell you about this AMAZING Valvoline! When I say these guys are professional, quick and knowledgeable about all products and services I mean just that. They took their time to assess every issue I had and took great care of my husband and I! Thank you SO much to Donovan, JR, Freddy & Von (who knows that Cars is definitely an elite Disney movie ?)! You guys truly blessed us today. Keep up the great work you guys!
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January 2024 by Paula P
First time there and my experience was wonderful. The young man that facilitated the service was Damte and he was a pleasure. Service was great, he was personable, professional, and welcoming. This is definately my new oil change spot. Price point was also reasonable.
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January 2024 by Keith Dowler
Excellent service, no pressure to get add-ons (though they were offered in a balanced way), fast and professional all the way around. Extraordinary team communication. I’ll definitely return.A special “thank you” to Dante, Lena, and Zachary!
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January 2024 by N. Knight
I visited this location for an oil change for my 2019 Ford Edge. I typically go to the dealer down the street but they had too many customers. I had a positive experience at a different location with an older vehicle so assumed I would have no issue. During the oil change, just from looking under the hood I was told I needed a transmission fluid service and steering wheel fluid change. I even received an email afterward suggesting the services. I declined and said I would take it to the dealer. Today, I found out from thr dealer that there is no dipstick for the transmission fluid and this type of engine does not need steering wheel fluid service. I wonder how many others this location has taken advantage of? I will not be returning and do not recommend this location.
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December 2023 by Yvette Powell
My car broke down after being serviced
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November 2023 by Giovonni Pistiola
Was quite busy took just over an hour for oil change service
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November 2023 by Dores Smith
Very thorough oil change job, while I sat in the car. Quick and organized operation
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August 2023 by Anne C.
Perfect! We'll be back! Top grade service & very timely! Thanks Valvoline. Keep up the great work!
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August 2023 by Meg Sylvia
Came in today to get an oil change 2,000 miles before I was supposed to get my next oil change the worker, Donovan was extremely rude to me and told me that I'd only driven 1,000 miles when it had been 5,000 so they refused to a oil change. When in reality I have been living in my truck and took it all the way to Florida and North Carolina. But they were laughing at me and made me feel stupid when they are the ones that messed up the numbers in the computer ??♀️ save your time go somewhere more professional
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August 2023 by Ryan Wilson
I had my first visit here and was happy with my experience. I was initially confused about how "conventional" oil was offered for my Ford Ecoboost engine when a synthetic blend is required per the owners manual. Michael took the time to show me their conventional oil for 5w30 is now referred to as Valvoline Daily Protection which includes synthetic oils and meets Ford's standards.
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August 2023 by Brendan T. Westfall
This was the first time I've been to a Valvoline IOC in 8 years, and the standard of service and care is as great as I remembered. Daniel and Eric did a great job of communicating the process while I sat in my car, and got me out of there in 15 minutes. After some truly subpar service at a competitor, I'll definitely be returning the next time I need an oil change!Service: Oil change
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August 2023 by Danielle Greer
Called the location and was connected to customer care. I was told that they could do the oil change on my vehicle. I got to the location and was informed that they couldn't because they don't have the filter. I called customer care back and told them what happened. The gentleman I spoke with told me that it was because the lady I previously spoke with didn't call the location and verify. He called another location and verified that they had everything available to do it. We arrived at the location to find out again that we couldn't get the oil change becuase they don't carry or make that filter. If I wanted to go get the filter they could change the oil. The price I was quoted on the phone included a filter but at the store it didn't. They need better communication between customer care and the store.
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July 2023 by Jennifer W.
I had the best experience this morning. Brought a van I was borrowing in because I could tell there was a leak and was worried about driving it to Charlottesville (where it has an appointment with the full service station) and Michael helped me. He pointed out where there was a missing part that was causing the oil leak and why it smelled - oil mixed with dirt - and said that it wouldn't make sense for me to pay to have the oil changed now when they would need to charge me for the same thing the day after tomorrow. He topped off my oil and sent me on my way. I will DEFINITELY be coming back when I get my car back and I recommend this shop to anyone looking for an honest and understanding experience.