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February 2024 by amanda g
I dread everything related to Verizon; their customer service makes even the smallest task a nightmare. But alas, I had to get my phone fixed. There was no way around it. So I put on my big girl panties and went to my local store after work. There were two of us waiting when I got there. Within five minutes we were both asked what our needs were. Robert simultaneously took care of us while helping another woman. This man needs a raise. He was actively helping all three of us during downtime in the others’ service. I was in and out in 30 minutes. Robert is an angel. I left there with all my problems solved, he didn’t try to upsell me or talk me to something I didn’t need. He simply fixed my phone quickly and efficiently, while helping other people and he did it all with a smile on his face. Five star experience.
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February 2024 by Alvin. Hargrove
Robert was a amazing help with getting Wi-Fi for my home.
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February 2024 by Dan Kane
I give this location a 5 Star rating because of the attention and patience Rob showed me in helping me with my issue. I was impressed with how kind Rob was to everyone who came into this location. I will continue to use this location because of Rob!
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January 2024 by Lesli Johnson
Thomas was fantastic! He was very helpful.
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January 2024 by Debra Sinnott
Thomas was a spectacular help- many thanks
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January 2024 by Gina Man
Customer Service Representative Robert was extremely informative and gave very detailed information. He was great ? ...
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January 2024 by Dorene Wensman
Thomas was amazing so knowledgeable and supportive!
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January 2024 by Cam Call
Thomas was very helpful and quick
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January 2024 by Willie Hill
Thanks Robert you where the best ??????
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January 2024 by Janelle Hill-Lewis
Robert was wonderful customer service was great
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January 2024 by Lia Martin
Thomas was so knowledgeable and helpful - the process was wonderful!!
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December 2023 by Alexis Elliott
Fred was super helpful from start to finish. I went in one day to see about an upgrade and adding additional lines for new devices. He was extremely knowledgeable and able to get me squared away. Thanks Fred!
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November 2023 by Jo Nossen
Aiyana was very patient and knowledgeable. She was able to answer all my questions and addresses all of my issues. Each was resolved. I thoroughly enjoyed our time together.
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November 2023 by Harrison Powers
Robert was super friendly and helpful. I thought my phone was broken and he showed me how to do a hard reset on it. Brought it back to life and I was out of there in less than 5 minutes.
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November 2023 by John Lutz
After a stressful weekend that involved losing our phone, Fredrick made us feel welcomed and taken care of, and made our anxieties melt away with his knowledge and expertise! Will be continuing to come back for sure in the future!