Absolute worst customer service I’ve ever dealt with
November 2023
Poor service identity putting phone in my name the billing dept employee .stolen money off my card for 280.00 every month on the 12 . I talk to the fraud dept it didn't come from me.
October 2022
Verizon FIOS can't negotiate a new contract with Nexstar, and customers suffer. Since Verizon has effectively breached their contract with customers, they owe us for loss of services IAW the FIOS contract for TV programming. I demand a reufnd for each day Verizon can't restore their contacted services.