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July 2022 by Charles Woolard
Visited this bank to pickup a brochure on their checking account options. The CSR I met with was well versed in this area and provided a thorough overview of their accounts. Blue Ridge Bank offers all the services of the larger banks without the wait times.
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February 2022 by Emily Taylor
I like this banking experience because it has a personal feel. Some of the employees know my name and are easy to communicate with. It is also on a main road which is easy to access.
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January 2022 by C Mumm
I WENT TO PICK UP A DEBIT CARD WHICH WAS ORDERED FOR ME. THE DAY ENDED IN A FIASCO. NOT ONLY WAS THERE A PROBLEM WITH THE CARD, COVID PROTOCOLS WERE NOT FOLLOWED HERE. THEY DIDNT EVEN HAVE A MASK AVAILABLE AT THE FRONT DOOR. NO ONE COULD STRAIGHTEN THE PROBLEM OUT. I WAS TOLD THAT THE BANK HAD PROBLEMS WITH THE CARD. NO ONE ASKED ME TO SIT DOWN. THE MANAGER TRIED TO MAN HANDLE ME WHICH UOSET THIS SENIOR, DISABLED AMERICAN. I HAVE WRITTEN EMAILS TO THE NEW OWNER OF THIS CHAIN PLUS SENT AN EMAIL TO THEIR HELP CENTER. NO ONE SAID I AM SORRY. NOTHING.LUCKILY I BECAUSE OF MY DISABILITY I HAVE TANGENTIAL EVIDENCE THIS IS NOT HERE SAY. SADLY, I WANTED TO CONSIDER VCB FOR MANAGEMENT OF A TRUST.I AM DISMAYED AND SHOCKED SINCE I HAVE BEEN A LOYAL CUSTOMER.THANK GOD FOR TRUIST!
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April 2021 by Craig McGhee
I WENT TO PICK UP A DEBIT CARD WHICH WAS ORDERED FOR ME. THE DAY ENDED IN A FIASCO. NOT ONLY WAS THERE A PROBLEM WITH THE CARD, COVID PROTOCOLS WERE NOT FOLLOWED HERE. THEY DIDNT EVEN HAVE A MASK AVAILABLE AT THE FRONT DOOR. NO ONE COULD STRAIGHTEN THE PROBLEM OUT. I WAS TOLD THAT THE BANK HAD PROBLEMS WITH THE CARD. NO ONE ASKED ME TO SIT DOWN. THE MANAGER TRIED TO MAN HANDLE ME WHICH UOSET THIS SENIOR, DISABLED AMERICAN. I HAVE WRITTEN EMAILS TO THE NEW OWNER OF THIS CHAIN PLUS SENT AN EMAIL TO THEIR HELP CENTER. NO ONE SAID I AM SORRY. NOTHING.LUCKILY I BECAUSE OF MY DISABILITY I HAVE TANGENTIAL EVIDENCE THIS IS NOT HERE SAY. SADLY, I WANTED TO CONSIDER VCB FOR MANAGEMENT OF A TRUST.I AM DISMAYED AND SHOCKED SINCE I HAVE BEEN A LOYAL CUSTOMER.THANK GOD FOR TRUIST!