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December 2023 by Jessica Bero
Used to be a sufficient pharmacy. Lately it has declined tremendously. Seems the last SEVERAL months, every time I go to pickup my routine medication there’s an issue. From being told I do not have insurance- to not having anything ready- to not having the medication prescribed (coming to pickup & being told it’ll be 15 mins- then returning in 30 mins to be told they don’t even have any).Every month, I get the same medications. Most of the time, I’ll get an email- text- call informing me of the status/issues. Not now.& since I wasn’t told the first time (during normal business hours) I cannot call the doctors office to have it transferred to another location.I completely understand being busy & can even deal with the occasional not being in stock. But the CONSTANT something, every time. Now- I just want to transfer which is unfortunate being the location is so close to my job. & there’s no Walgreens close to home.Sorry for the long rant. But medication is important.
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November 2023 by Ian McEwan
The pharmacy is crazy busy. They clearly don't have enough people. In the time I was waiting they told most people to come back later to pick up. They had me wait 25 mins for my "appointment". Why do they bother taking appointments even? Plus it was 60 dollars for a flu shot. Way more than most places. The poor people actually working seem nice but this place is a mess. Don't go here!
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September 2023 by Hansheng Lee
They did a great job working with me to get my insurance issues rectified and get my meds to me. Friendly staff and pharmacist was very nice and accommodating.
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September 2023 by John Moon
Pharmacy staff at 7900 w. Broad location are EXCELLENT!
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July 2023 by Julia Kaufelt
Very tired going to get meds and the pharmacy is closed, no pharmacist moved to another store. Short handed. We had a great pharmacist who knew us by name for years but sent him to another store that was not very productive. Our family is slowly seeking out the competition. Obviously you are so big you think how to treat your customers does. not matter.
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July 2023 by Kay Waldron
Pharmacy was extremely rude. I took a new prescription in today and told the young lady I would like to wait if they had it in stock. EYE ROLL. told her it had been I while since I had filled a prescription at Walgreens. EYE ROLL and huffy response. Went to check if they had prescription TOLD NO. I asked when they could get it in and got another EYE ROLL and we have no idea.Just left Publix where I must say the experience was super. They do not have the prescription either but will have it by Friday. Guess what! NO EYE ROLLS
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June 2023 by Eugene Jeong
Terrible pharmacy. Either it's understaffed, messing up simple refills, or just closed for extended periods.
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April 2023 by suman challagulla
This pharmacy could not fulfill prescription even after 2 days and multiple visits
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February 2023 by Teresa Reams
Very helpful people there and knowledgeable, whether I speak with personnel on the phone or in person.
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December 2022 by Brenda Stevens
Professional, excellent customer service and courteous always.
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September 2022 by Charles Holmes
Worst Walgreens Pharmacy In The Richmond/Henrico Area.Customer Service Really Sucks. You Get Ignored If You Are In The Drive-Thru. If You Go Stand In Line, They Are Slower Than Molasses. And Lets Not Talk About How It Takes DAYS To Get Your Medications. They Don't Communicate With You At All If There Is Going To Be An Issue Filling Anything. It Will Be A Cold Day In Hell Before I Ever Step Foot In That Store Again. Thank God For Prescription Mail Order Services.
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August 2022 by Lo Hair&More
Great store for pharmacy & much more. Love the clearance racks. Staff greet upon entry.
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May 2022 by Janay Fogg
I’m giving one star because from my understanding, Walgreens is a pharmacy. Why is the pharmacy closed, but the actual store is open? It’s ironic. Smdh
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April 2022 by Joann Robinson
I like Walgreens. Service is always friendly. Sometimes items are too expensive, other items may be great deals. Usually has my medications in stock. Pharmacists offer alternative over the counter solutions if they make sense.
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January 2022 by Jeremy Fleming
I have used Walgreens for YEARS&ALL OF A SUDDEN they STOP accepting Medicaid, Molina(formerly Magellan)so now I can no longer use Walgreens that's RIGHT across the street from me!I can't STAND our health system&here's ANOTHER reason why!F WALGREENS ON BROAD&HUNGARY SPRINGS!!! Thanks for nothing.
