November 2021 by Lena K.
I live 2 blocks from this bank and live in an apartment building that does not have in unit washer or dryer. I have to pay in quarters. Since July of this year I walk to Wells Fargo every week, pay the $3 atm fee to get out my cash to then go inside and get a roll of quarters for to do my laundry. I do not have a vehicle and this is the only bank walking distance to me. I was denied service today due to the "coin shortage" and since i was not a paying customer, even though i pay to use their atm every week. The coin shortage isn't something new- this was used as an excuse to deny my service. I was asking for ONE ROLL of quarters. This is probably something so small that the teller won't think twice of and go on about her day but for me, this is a huge inconvenience. If a bank will not give me change then who will??