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September 2023 by Natasha B Young
I came to Wellsfargo today (8/22/23 @9:40am) I needed a stamp on a check that is written to Wellsfargo and I. Joe Jenkins tells me I need an appointment. I asked why? When I see 1 teller, 1 branch manager and 3 employees including himself, NO OTHER CUSTOMERS IN THE BRANCH BUT ME!! He (JOE) tells me " 2 of us have a 10am appointment and this is at least a 30 min process and our manager is in a meeting". The last time I came same thing and same person. Last time I needed a notary for their paperwork and Joe told me the samething and again nobody was in the bank. VERY POOR CUSTOMERS SERVICE and seems RACIST to me. It seems you didn't want to assist me.
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November 2022 by Christina Thornewell
Ridiculous.
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May 2022 by Tom McMcullen
Every time I come in only tone cashier on the line. Today they had 5 employees I could see and just one on the line. 30 mins for chaser check.
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January 2022 by Lydia Shull
My mom wrote a check for me to cash. Because she wrote a $50 less amount on the second pay to the order of line compared to the rectangle box, the manager refused to cash it. My mom was in the car and she has covid symptoms, so she initialed the check and I went back in with it, and they still refused unless she were to come inside even though she was on the phone and could verify any needed info. The manager at this branch should be more knowledgeable and understanding during these times. This is why I don’t bank here and never will
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December 2021 by Jasmine Washington
Don’t go.
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February 2021 by Grace A.
The epitome of ghetto. I can never get this location on the phone. Absolute horrible service. Really hate to say it because I'm new to this area and have never had problems with Wells Fargo until having this location be my home branch. Would rather switch banks at this point.
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December 2020 by Jason Echols
Fast friendly service at this branch can't speak for other ones but this one was ok
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October 2020 by TheJasmineWay Real Estate
HORRIBLE location. Joe Jenkins specifically. They are incompetent, inefficient and should be closed down as they serve no purpose as a bank.
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March 2020 by Aaliyah T.
Not only does Wells Fargo suck as a business all of their branches are trash. Customer service is trash. Claims department is trash. Bank w/ absolutely ANYWHERE but Wells Fargo. Better off with a piggy bank. They have constant problems w/ fraud. They charge you for any and everything. Just 0/10
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January 2020 by jasmine douglas
HORRIBLE location. Joe Jenkins specifically. They are incompetent, inefficient and should be closed down as they serve no purpose as a bank.
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May 2019 by Samsoor Alkozai
Great place
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December 2018 by Foxsicles
Trash customer service, only bank location I have ever had to check on if they actually processed everything correctly. Messed up my account twice before today makes #3!!
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December 2018 by Jon L.
I like it when a bank is open on Saturday, especially when they open at 9am. I got there at 845a and there was already a line. By 9am, there were maybe a dozen people in line. Sometimes you just have to go to the bank and do something face to face. If you can do it Saturday morning, even better. There was a Personal Banker and a Teller at opening and by 915a there was another Teller. The drive through is also open then as well as a drive up teller.
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September 2018 by Heather aka Rogue
WORST CUSTOMER SERVICE
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April 2018 by Bridget Calderwood
Tellers are useless
