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October 2023 by Casey Green
Would be nice and professional to have someone answer your phone.
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June 2023 by Brian Tyszka
The tellers are rude and the customer interaction is horrible. Its a daily occurance at this location.
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March 2023 by Vasili Nikiforos
If I could give negative stars I would. The banker is rude. Wells Fargo is horrible. They tie up your money and lock you out of your accounts and give you no way to unlock. You can call or go in, they won’t help. It’s always someone else that needs to do something.
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February 2023 by Nick Toporkov
Lalin Peiris who works at this branch is amazing. He was extremely helpful to me and my family and friends (I've referred people to him multiple times). I needed to get weird collection of documents for some government applications and even though it wasn't possible to do at Wells Fargo (the request was unreasonable from the government). Lalin was very creative and helpful on finding an alternative solution that would satisfy my needs. It was a lot of work for him but it did work at the end.He was also helpful to my Ukrainian family who didn't speak good English. He helped them with many things. They were new to the country and many things were confusing but he was caring, patient and very helpful. One nice moment showing his care and attentiveness - my brother opened a checking account and there should have been a sign up bonus. Wells Fargo didn't issue it automatically for some reason. My brother was at the branch for other reasons and Lalin on his own remembered and asked him if he got the bonus - he didn't. Soon after the missing bonus has appeared - thank you Lalin for remembering and figuring it out.Nobody have asked me to write this review but Lalin has been so good to me and my family and I want to recognize it in a public message because he definitely deserves it.
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June 2022 by Samantha Kidder
This is not regarding this location specifically but it is regarding wells Fargo as a bank.My husband and I have been banking with you for over 2 yrs. On 6/24 you took out $2000.00 from our account. I can not pay rent, can not pay my car note and this messes up all of my finances. We have a baby on the way in 2 months and you put us in a extremely bad situation.After "waving fees"(which we were unaware of and DID NOT ask for) for 4 months you decided it was time to collect those fees in 1 lump sum. When we called about a payment plan we were denied because we both receive direct deposit. If you took 4 months to take that money you should give us at least 4 months to pay it back.In the middle of a pandemic you made our situation 10x worse. I am furious and sickened by your actions.We will be changing banks ASAP.
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April 2022 by Jenny D
I see some have had cringeworthy experiences at this branch, but I haven't. My regular branch at Patterson/Starling had closed. Broke my heart. I needed to make an appt to clean out my safe dep box & find another branch. At my appointed time, I saw Crystal Tyson who was not a reg employee of that branch but was helping to transition customers to other branches. She was wonderful in attitude, efficiency & in every area of banking. She went above the call of duty to set me up with a branch close to me that had an available safe dep box, and believe me, today that isn't easy. I went immediately to that branch, Fargo/Parham, and Lalin Peiris did all he work for the box, and Rudy did some big teller work for me and was so personable that I felt right at home. Add to that, imagine my happy surprise to find out that Chrystal Tyson is the branch mgr.What started as a sad and stressful day ended up joyful and so pleased at my new branch. Everyone was friendly, warm, and quickly efficient in their jobs. They should all be publicly commended, and that's what I'm doing now. Thanks to all of you!
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April 2022 by jose juarez
Love this branch best workers ever
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January 2022 by Miguel Soto
I have been a customer of WF for over 10 years and this location seems to prioritize everything but the customers time.
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December 2020 by R Elbich
Painfully slow! I cannot imagine any transaction taking longer than 5 minutes per car but here I sit on my fourth attempt to squeeze in this errand today.
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August 2020 by Elisheva N. Chaim Manson-Warner
The Black female with the heavy makeup and fake lashes at the window have an unpleasant attitude. She held up a makeshift sign with grammar and improper spelling stating to go to ATM.. She needs to be retrain on learning how to be be professional.
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December 2019 by Roshan Shrestha
This is the one of the best location ever. Staffs are very friendly and helpful. I would recommend this location for everyone.....
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September 2019 by spookymom
Wells Fargo is fine, I guess, but at this specific location the people are just awful. There is one girl, specifically, I don’t know her name. Overweight white girl with glasses, probably about 30 years old, dirty blonde hair. She’s horrible. I cried for an hour in the parking lot after an interaction with her where she was so horrible I couldn’t even believe it. She should be fired.
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June 2019 by Cayli Church
Wells Fargo is fine, I guess, but at this specific location the people are just awful. There is one girl, specifically, I don't know her name. Overweight white girl with glasses, probably about 30 years old, dirty blonde hair. She's horrible. I cried for an hour in the parking lot after an interaction with her where she was so horrible I couldn't even believe it. She should be fired.
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March 2019 by Franiqua Brown
Im getting real fed up with this bank 2 weeks ago the whole nationwide system had a shutdown and now the bank runs out of money!! How does a bank run out of money??!!
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August 2018 by ts s
This bank is a hit or miss. They always have something to say. Before I was bringing my checks on the day they were dated and was told I wouldn't have access to my money til the day after, so i started cashing them and putting it into my account myself... such a waste of my time. Then they started accepting it and depositing it. I would bring my check a day early too because I have automatic drafts on fridays and need the money in my account at midnight. I would tell them not to let me have access til the next day. Well today, I was told I could no longer do that. It is what it is, but it's always something. I will probably be changing banks soon.
