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April 2024 by Micheline Jacques
The service is horrible. The food was cold. The cheese on the burger was not melted. Seemed rushed and careless.
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April 2024 by John Allen
Twice in the last month I have gone to this Hopkins Road location and twice I've left in disgust without ordering. Employees leaning, talking, taking off their gloves and scratching their heads. There appeared to be no one in charge because the person who came when the cashier called looked more like a customer than a company representative. In general you guys need to clean house. You are losing money.
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March 2024 by Dzel 37
I went i night so it guess its a little different but the server was just a little rude, the staff was saying slurs and cursing, asked me to wait out in parking lot then immediately brought me my food so they don't know how to time manage.
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March 2024 by Rebeca Amaya
Everything delicious ?
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March 2024 by Roger Toney
Placed an order for 2 burgers and 3 ten pc nuggets and when food arrived the burgers were burnt on outside and raw inside, the nuggets were so over cooked you couldn't eat them. When I called store to complain the manager on duty said "NOT MY PROBLEM" and hung up on me. It's not that hard to cook a burger or nuggets but don't disrespect the customer when you screwed up the food. If you don't like your job quit.
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February 2024 by RAM MOTORS
Got to call it like I see it!! Went threw the drive threw and the window guy told me wait in parking lot ,then about 20 min later brought me out cold fries and hamburger so if I waited as long as I did the food should have been fresh !! I’ve been to many Wendy’s this one by far it at the bottom of the list !! If your a manager or owner of this place y’all need to change a lot of things or you will be out off buisness period!! I will not come back to this location!! A hot mess in there !!
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February 2024 by LaVell Ragsdale-Bower
Ordered Nugget kids mealNuggets and fries coldTea no iceTeammate returned from break smelling of Marijuana.
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February 2024 by June Burton
Trash!
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February 2024 by Rashad Martin
This Wendy's needs to be shut down!!! The workers inside have the doors locked daily and forces you to use drive thru which I clearly don't understand. I just wanted to use public bathroom.. food is never fresh or good and have gotten us sick before... I advise everyone to stay away from Wendy's on Hopkins in Richmond VA.. stay away ☠️☠️
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February 2024 by Colin R
Great food and
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January 2024 by PATRICK ATKINSON
We've gone by this Wendy's Restaurant twice now.We like their Baked Potatoes.They haven't had ANY Baked Potatoes at Noon on Thursday.One other time they didn't have Baked Potatoes at 4 PM.
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January 2024 by Patricia Ralph
Awesome Manager TiaChilli's Really FreshVery Clean Restaurant and
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December 2023 by Salema Robinson
Hands down the worst Wendy’s I’ve gone to. Waited almost 10 minutes to get my order taken and another 10-15 to get my food which wasn’t even correct (it was literally 5 items).
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December 2023 by Aaron Robles
My order took more than 40 minutes to come out, the order was wrong and the food was cold.
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December 2023 by John Thompson
Yes I'm a Dasher I went to this Wendy's in the morning this morning around 8:45 this morning I checked the doors they where all locked I went through the drive thru instead of giving me my order because the inside was still locked the lady started screaming because I came through the drive thru all she had to do is say I forgot to unlock the door and come in instead she starts screaming and cussing I will never deliver or eat at a Wendy's ever againVegetarian options: Na
