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September 2023 by Taryn Sharpe
The associates were dressed, professional, and very friendly. Clothing was beautiful! Unfortunately, the prices were too high for my pockets.
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July 2023 by Jenn Schmidt
Service is always the best here!
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June 2023 by C Jones
I walked in went straight to the cashier and the first thing the blonde woman said was “what’s up”? I was stunned- I said hi, I’m hear to get my online order-What’s up? Wow! Then as I was leaving, before checking out - I was browsing around, and again said now “so what are we doing”? Also instead of saying “your welcome”, she uttered ahhh haaa”. Like how is this professional at all? 2 other ladies in the store also, and not one came up to me and said “can I help you find something”? Terrible Customer service- this was today around 2:30pm 6/21. did not make me feel comfortable nor do I want to return. Was it because I was in sweats and my hair pulled back bc of the rain? wow- won’t be shopping here again.
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February 2023 by Kati H.
Fashion is not really my thing, but sometimes I need to fake it for an event or at work. This store has never let me down and whenever I'm wearing something that gets a compliment, it's usually from this shop. The staff is more engaged in helping me than I usually experience (or am sometimes looking for) but a couple of my favorite things were only found / tried on because the staff suggested them to me. I appreciate their attentiveness because it has made such a positive difference in the past.
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January 2023 by Ari Miller
Today was the second time we had a poor experience at this location.We were attempting to return two items with a gift receipt when the manager repeatedly (no less than 5 times), told us their system said one of items had been returned.Clearly the item hadn’t been returned as she was holding it in her hands, which I pointed out to her.She then proceeded to ask if the price had been adjusted. It was gift…so I am not sure how we were supposed to know that. Luckily it was a gift from my mom and we were able to call and ask on the spot, however all the while the manager’s delivery was condescending and she was turning red while speaking to us.It was an awful experience all around and we will absolutely not be going back although the store is only 5 minutes from us and my wife enjoys shopping at WHBM. We would rather travel to DC or shop online going forward than have to put up with that sort of treatment.If corporate is reading this, we urge you to address the manager’s attitude.
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October 2022 by Mary
Beautiful styles...great help with it too!
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July 2022 by Bonnie Brousseau
I have a issue with my order, I have been on hold for more that 22min. Kinda scary it takes this long for help.
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June 2022 by Alicia Marie
This store is excellent! Staff is patient and friendly, and the store is very well-kept. I have taken two trips here recently, and I know I’ll be back again soon!
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June 2022 by Hina Shah
When I walked in today. I felt like I was being judged. Bc I was looking for something on sale. Shouldn't have to feel that way
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May 2022 by Connie Pryor
Nice store. A little pricey
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January 2022 by Jason Zamagni
I always go here to buy my wife a Christmas present and I was delighted this year to see a gentleman working the counter to assist me.
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September 2021 by Nahid
I love shopping at whbm for it's beautiful designs, Amber is a gem at the store always very helpful and really goes out of the way to help out . Provides great customer experience specially when I needed it
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August 2021 by Roseanna Smith
This place is the reason why I can't save money. I always find an outfit or three that I love. Sizing is a bit inconsistent so you definitely have to try on the clothes. Quality is great.
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June 2021 by Nido Naw
I love shopping at whbm for it's beautiful designs, Amber is a gem at the store always very helpful and really goes out of the way to help out . Provides great customer experience specially when I needed it
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March 2021 by April Cordell
The service was amazing! I loved working with Mary! She was friendly and ensured I left with a wonderful, versatile, wardrobe.
