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March 2024 by Tracy Yeung
Poor service, very disappointed
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February 2024 by Cassandra Dabbs
This was my first experience shopping at Zales and Sydnae and Kaylee were amazing! I’m super excited and happy they walked me through the process and their customer services were 100%. I will be recommending them both to all my friends and family. I’m gettin married this month and Zales was the perfect place to purchase my wedding rings.
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January 2024 by Max “Max”
I was in a hurry to find place to get some jewelry. I walked in the store and within 5minits I was out of there with the gift in hand
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January 2024 by Dion Williams
Sydnae, she was great. Very direct,, and she done a good job w/helping me make my decision.
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December 2023 by michael richmond
Excellent, professional service!
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December 2023 by Curt
Quick and friendly service. Staff are very helpful. Large selection of Jewelry. Especially happy with their lifetime diamond warranty.12-16-2023Today, Christie inspected and cleaned every diamond on the Bolo Bracelet and Connor entered in the information. They were extremely helpful and we want to thank Ray, their supervisor for having such friendly and efficient employees. We know you folks in customer service measure success in a lot of ways, even one customer at a time. We pray each of you are blessed and prosper.
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October 2023 by junie clayton
I was helped by a wonderful manager of the store. She helped me find a good gift for my wife and was very nice to my daughter. I will continue to come back to this location for the great customer service. Very friendly.
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September 2023 by Ben Rosenthal
Amber was very patient, professional and respectful and helped me with all my questions and purchases
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June 2023 by Tasha Mc
May 23, 2023 Ms. Marilyn is always so nice and helpful. My bridal set was purchased many years ago and the extended warranty information was purged from their system. She took time to find it and make copies for the future.June 19, 2023 Update: I will not change the star rating, however I got my rings back and I'm VERY UPSET! My engagement ring has been dipped in Gold and it was Silver? So, I have an engagement ring with silver prongs and Gold band and a Silver Band Wrap?!?! Someone else picked it up and didn't know, so now I have to travel all the way across another county again to drop it off and WAIT ANOTHER 2 to 3 WEEKS and then GO BACK!!! How does this happen?
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May 2023 by Shemika Artis
I had the pleasure of working with Marilyn. When I say she is the epitome of white globe customer service. She will go to any means to ensure you are getting what you want at the best price.
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May 2023 by Shawna Conser
10/10 experience and the girl that helped me samantha was the best she really helped and explained everything within my budget. She was super friendly and had a very contagious smile and laugh! I definitely recommend going here and is you see samantha definitely let her help you!
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May 2023 by Curt “Sackbut”
Quick and friendly service. Staff are very helpful. Large selection of Jewelry. Especially happy with their lifetime diamond warranty.
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May 2023 by Maria Danielson
Sydnae was thorough and patient! I kinda knew what I wanted and she guided me through my list of “must-have’s”….Until I found the perfect forever piece! Thank you, Sydnae!
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April 2023 by Kasey Darnes
Customer service here is very great. Marilyn was extremely helpful and made our experience with Zales very positive when handling our exchange.
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April 2023 by Joe B
Marilyn was a Great help! Very patient and knowledgeable. I had a terrific experience shopping at such an important time in my life. I’m very satisfied to receive such professional services with her!
