Advance Auto Parts at 3545 Brambleton Ave in Roanoke is known for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the staff’s willingness to help, whether it’s testing batteries, scanning check engine lights, or guiding customers on car issues. One employee, Forest, received special recognition for going out of his way to assist a customer in distress, making a difficult situation much easier and providing a kind farewell. The store offers a range of automotive products, including leading brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Many customers mention getting great prices, veterans discounts, and quick service, often receiving their parts in less than ten minutes. The store provides free services such as battery testing, battery and wiper installations, engine code scanning, and recycling. Overall, the store consistently delivers great service and helps customers get back on the road quickly and affordably.
Joe was very professional and patient with what I needed to finish my project i will definitely be coming back to this store again and also David from the Tyler store he also was very helpful and professional at the end of the day they helped me get threw my project that had me frustrated thank yall very much I appreciate... read full comment
March 2026
Good location. Treated well. Actually helped me transfer items I needed from other locations when I was told at another location that they couldn't do it.
May 2025
All I would like to say is how nice of a person Josh is what a kind soul. I’m having brain surgery and I needed help with a fuse and he came out so generously and did whatever I asked this man is truly a good person and needs to be recognized.
