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“Jason has been so great to work with throughout this entire process. Since I’m purchasing my vehicle from out of state and buying it site unseen, he has gone above and beyond to make me feel comfortable every step of the way. He’s been incredibly responsive and has answered all of my questions and has taken the time to send detail pictures and videos of the vehicle so I could feel confident in my decision. I truly appreciate everything he’s done and would absolutely recommend working with Jason!”
“Excellent service and professional staff. Went in thinking I needed an air compressor and ready for a huge bill. Instead they discovered a tear in a hose and now I have a working air conditioner for a very reasonable price.
I've heard of other garages that easily would've taken advantage of an older woman with zero knowledge of car repairs. Thankfully Henry Williams is as honest as they come and his mechanics are superior! I am so grateful a friend of mine recommended this trusted garage!”
“Customer Service — Excellent! Easy to work with, they talk to you, and are upfront with the cost and time involved. Work was outstanding and completed in a timely fashion. Owners take pride in what they do and like what they do.”
“I bought my 2019 Civic at priority and have only had it serviced there. I use the civic for driving to and from the Keys where I live and the service department ensures my vehicle is up to date on maintenance every time Im back in Roanoke. The courtesy shuttle is such a benefit. Service advisors are knowledgeable and always able to answer all my questions and take care of my car so I have no worries when im heading back.”
“They’re extremely kind and helpful. They let you know what’s going on with your vehicle or regular basis and it is always ready for they say it will be.”
7:30AM - 5:30PM
3130 Franklin Rd SW, Roanoke
Auto Parts
“My repairs started with an employee that is no longer with the company. Little communication happened for over a month, and not getting return calls. I finally heard from Jay who informed me the original person was no longer with them. Jay unfortunately inherited the mess the other employee caused and also inherited my frustration and me losing my cool which I don't normally do. Jay was patient and understanding the entire time when he would have had every right to hang up on me or be rude to me. If Jay had not taken over my repairs, I could have been given back an unsafe vehicle. When I went to pick up my vehicle and apologized, Jay was still nothing but pleasant and even made jokes. I'm very thankful my vehicle ended up in the right hands and everything this place did for me.”
“I have worked with a lot of auto body repair shops but was referred to Sandrof Roanoke for a specific paint issue. Easily the best interaction I've ever had. My car situation was hopeless outside of a major repair. But Justin immediately began figuring out ways to remedy the issue and magically did so faster than I could imagine. The other staff person starting the process was beyond helpful and interested in taking care of my needs. I will be referring my friends and clients to them as often as possible. Thank you guys!!!”
“Moon helped me with a water leak on my Civic taillight and trunk. I called him and told him what I had and he said to bring it by and he would look at it to see what I had going on. He took the time out of his schedule to work with me without any reservation. I think that is above and beyond great service.”
“Had to have my motorhome towed and Excel Truck Group was really great. Zoe (the service manager) was easy to work with and provided excellent customer service. Excel got right to work on my motorhome, found the issues, fixed them and got me back on the road. Even plugged it up for me to keep my batteries charged. That's what I call going above and beyond!”
“I have been here twice for body and paint work. The crew did a great job both times. Kelly and the rest of the crew I spoke to were very friendly and they did an awesome job keeping me informed about my vehicles progress. Thanks crew!!”
“Freaking AWESOME. They could have easily taken advantage of the situation but were honest, fair, accommodating, and VERY REASONABLE in pricing. Absolutely recommend!”
“Tehya, Morgan, and Kyle are all great and super helpful. They did a great job with repairs and finished everything in 10 days!! I had a bumper replaced and hood & door/window repairing along with a paint job and it looks better than ever! Photos are before and after!! Can’t thank them enough! They were also very ontop of msg updates!”
“The receptionist was really helpful. She even went above and beyond to help me understand how to use my points and helped me look for wide boots online.
We need Harley-Davidson to provide wide width boots to the stores, just saying....”
“These people are honest and do good work at a fair price.
I called around and Robert from Affordable Car Care met and exceeded my needs.
They also helped at a reasonable rate.
Also, from having dealt with them a couple times, I trust them.”
“Newman's is a great place to take your car and know that it will come back looking as good as new. Chad was great at communicating and even went above and beyond and did some extra work he didn't have to. I highly recommend Newman's.”
“Im gonna be honest.
I went to city parts not to buy a parts but I went there to get a recommendation for i good Michanic my truck broke down in Roanoke and I don't know anyone so I decided to go ask the guys and they took the time to help and made some phone calls I just want to say thank you Steve and thank the staff to help may God bless you guys”
“They are a wealth of knowledge. I have yet asked a question that he did not know the answer or was unable to find I have always and will always purchase my Amazon here.”
8:30AM - 7PM
1530 Courtland Road Northeast, Roanoke
Auto Parts
“Bryan Staggs was beyond helpful... We looked at numerous vehicles with his help, and were able to find the perfect fit for our needs! I recommend Haley Toyota of Roanoke for all your automotive needs, and if you do visit them; make sure you ask for Bryan!!! THANKS A MILLION”
“I will refer anyone that listens to this business. After getting a quote of $3300 to fix my car after a small wreck, I thought I was in trouble. I was thankfully referred to Barbour & Hatcher shortly after. My car is now up to code again for only $950. They saved me thousands, and being in the tight financial spot I’m in right now, I couldn’t be more grateful.”
8:30AM - 5:30PM
1901 Shenandoah Avenue Northwest, Roanoke
Auto Parts
“Matt and his dad are friendly folk. I found a VW transmission from them last year, and this time needed the rear assembly for a cool 1994 Pontiac Sunbird convertible. They had it and I got it! Thank you”
“I have worked with Starr for over four years. During that time, he has gone out of his way to help me, whether it's finding the car that I want or resolving an issue. His extensive knowledge of the BMW product line and available options has been invaluable. I would not hesitate to recommend him to anyone interested in a BMW.”
“Absolute incredible costumer service!!! I called looking for a very rare and hard to get radiator but a Mr.JD took my information and called me back minutes later after doing some research and was able to get me a new radiator shipped in within 2 days!! I am very pleased. Thank you Everide Radiator!!!”
9:30AM - 5:30PM
5524 Williamson Rd Ste 11, Roanoke
Auto Parts
“We are VERY happy with our recent Jeep lift!! It looks great and rides smoothly. Easy experience all the way around. Great price and the work was completed so much faster than we anticipated. Definitely recommend ??”
“Assistant Manager Lisa was awesome! She stopped stocking items on the floor when she saw that all of the other counter employees were busy. She efficiently retrieved all of my items (Gates hoses and belts - everything was in stock) and even brought out the correct sized hose clamps to boot. While I was waiting for her to return with the items, another Assistant Manager appeared behind the counter and asked if I had been helped. Wonderful experience!”
“Needed a couple of hard to find parts & "Taco" was very helpful to find it. Parts are reasonably priced too! Owner's mom, who runs the office is very sweet.”
“I went in to get a muffler for my 04 Jeep Liberty these guys really helped me out and gave really good pointers. I highly recommend them to anyone looking for mufflers, glass packs, tips ect. THANK YOU CRW!”
7:30AM - 5:30PM
2727 Plantation Rd NE, Roanoke
Auto Parts
“I drove through some mystery paint with my new car and got paint all over the driver side of my vehicle. It was a complete mess and a detailer could not get the paint off. I went to Caliber Collision for some much needed help, and it really paid off. My car looks factory new and no signs of the dreaded paint. Thank you Roy for helping to resolve the problem. I would definitely recommend Caliber to others.”
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“I bought my 1st luxury car from Berglund Luxury Roanoke and had a wonderful experience, but the true super star is Brennon in the service department! He goes above and beyond to help me with whatever I need, even down to just simple questions on how to use my car! My experience with Brennon is so top notch that I decided to purchase another car through Berglund Luxury Roanoke. He was nice enough to hook me up with an amazing sales team, John and Ryan. They worked together to get me in my brand new car making the experience super easy and enjoyable. I can’t thank them enough! John went above and beyond even taking the time to help me set up all my settings. I know I’m in trusted hands at Berglund Luxury Roanoke. I give them all a 10 out of 10!”