AutoZone Auto Parts in Roanoke, VA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the exceptional customer service they receive, with staff going above and beyond to assist with unexpected issues. The knowledgeable and helpful team, like Tony, Erin, and John Jacobs, take the time to explain details and find solutions, whether it's fixing headlights or replacing a battery. Customers appreciate the convenience, expertise, and willingness to help that makes AutoZone a trusted choice for their automotive needs.
Eddie is a great customer service representative. He was attentive from the moment I got in the door until I left. The item I needed is dealer specific, but he did suggest another option. Excellent service and company representative for Auto Zone.
March 2025
so thankful for Tony. i called about my headlights going out only a few days apart. he gave me some advice over the phone & i was able to bring my car in for him to check it out. he fixed them for me easily while saving me the wait & money at a car shop. he told me what to do if i have another issue with them. thanks again... read full comment
February 2025
Dead battery I bought a while back, was replaced at my house after hours. Tony was awesome and a great help
