AutoZone on Melrose Ave. in Roanoke, VA is known for its wide selection of auto parts, including new and remanufactured items, maintenance supplies, and car accessories. Customers appreciate the helpful and friendly staff, with individuals like Kentae going above and beyond to assist with tasks such as changing license plates and installing new tags. The store's manager, Triella, provides personalized, patient service and offers helpful advice on automotive needs. Staff members like Mrs. Tree, Kent, and Amanda S. are praised for their excellent customer service, knowledge, and care, including assistance with ordering parts and reviewing check engine lights. Customers feel confident in asking questions, knowing the staff can help even if they are not experts. Overall, the store is highly recommended for its helpful staff, quality service, and wide range of auto parts.
