Best Buy has experienced some changes recently, with fewer items in stock and a reduced selection of DVDs and Blu-rays. The store layout is large, and while some staff are helpful and courteous, others may not be as attentive, making it necessary for customers to do research or seek assistance. In particular, the car audio installation service received high praise for professionalism, especially from a staff member who was seen as deserving of a raise and promotion. However, overall help can be limited, and the store often functions as a full self-serve location, which may be challenging for those unfamiliar with products. Prices are generally reasonable if customers know what they need, but less knowledgeable shoppers risk being led astray. Despite these issues, some staff members provide good service, and the store offers a decent selection of items for those who know what they want.
Went in looking for a good GPS, and Ashton was awesome! We had alot of questions to make sure we got one that did what we needed, and he took time to research information for us! Great customer service!!
March 2026
The associate I talked to was very helpful and I found exactly what I needed!!
March 2026
Steven at The geek squad took really good care of me today. I highly recommend them.
