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“I had a pleasure working with Angela at Blue Eagle. She went above and beyond to expedite my overall process. I move around a lot and I have banked at several places, but I have never had such supportive and flawless experience! Highly recommended.”
“I really enjoyed working with Lisa. She was very kind and helped me through , step by step , of my entire loan process. It was a pleasure doing business with a bank that has employees as caring as Lisa was to me.”
9:30AM - 5:30PM
109 Highland Ave SW, Roanoke
Credit Unions
“The staff at CRCH Employees Federal Credit Union are bar none. I have never experienced an error/issue, AI or robocall, and each staff member gets to know you and you them. It is more like a personal banking environment although the services are limited to keep service costs low. Thanks D, L, and M!”
“Highly recommend working with Melissa and her crew at RVCCU. They made the car loan application process very thorough and very quick. Melissa explained all the benefits of the Loan process. We were able to get the loan and to buy the car of our dreams.”
8:30AM - 5:30PM
723 5th St NE, Roanoke
Credit Unions
“Melissa Brooks from the Abney Road location is the BEST to work with. She gets the job done and we’ve used her on multiple loans and it’s been by far the easiest, less stressful transaction ever! We HIGHLY recommend her!”
“Tracy & Kelsey at this branch have been absolutely wonderful! For days I've been trying to handle a problem & within a few minutes, they listened, understood, & figured out how to solve it. They don't take deposits here, but if you need personal help, these are the ladies to come to!”
“Will, Grace, Deshai, and Oak are fantastic. They have all helped me throughout the years in both my personal and business finances. I cannot recommend the downtown branch enough. Thank you all!”
“Every time i enter the branch at towers. The manager Kelly and staff members Oak, Arlen, danielle are always so cheerful. The environment is so welcoming. They always greet me and my children by name. Top tier customer service!”
2:30 - 5PM 9AM - 1PM
3452 Buck Mountain Rd, Roanoke
Credit Unions
“Always super friendly it’s always nice when you walk into lobby and they know you. Debt card issues they replaced in minutes. You can’t beat that. Shout out to Clearbrook branch”
“To me these reviews are insane. I will never go anywhere else for a loan then Freedom First. We got a home loan to pay for some major repairs needed and it was such a quick and easy process. We worked with Lindsay Guthrie who I have to say was the friendliest and most caring person I have ever dealt with. She was so excited for us and truly cared about what we needed. She kept me updated on every step, called if she needed anything instead of sending some email I couldn't understand and when it went through she was adsolutely the best person in the world to hear it from. She was so excited when she called to share the news. No other bank cares that much. The thing I could not believe that made me say I will always use Freedom First was what happened after we signed the papers. We had remarried and had a trip planned to Florida and had a little bit of that we were taking with us. The girl that did our signing told us there would be a hold......ok, it would be a day or 2 without it, we had a little we were taking. When the money became available there was a problem, we didn't have a Freedom First checking or savings account to transfer it to. I was so upset. What do I do now that the loan process was over so Lindsay did her job but called her anyway and begged crying for help...Lindsay literally worked with me for a couple of days step by step on what I needed to do. I went from being destroyed thinking this wonderful honeymoon was over back to everything working out smoothly because of her. She worked over just to help me. So, anyone giving negative reviews I don't understand. We have 2 loans now and the people have been incredible. I am opening a checking and savings asap and wish Lindsay could be in charge of all of it. Her love for her job and the people she works with exceeds everything I ever expected. Great job Freedom First. Keep up the good work and keep Lindsay Guthrie around because if it wasn't for her I would have been lost. I even sent her pictures from my trip!!!!! BANK HERE!!”
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“Have been a member since 1981, very satisfied. Roanoke, VA BECU is always up to date on changes, staff is very courteous & helpful. I have referred family members there also. I feel safe with my accounts, more so than with a large global bank. Thank you!”