Roanoke Valley Community Credit Union is praised for its exceptional customer service and efficient loan processes. Customers have had positive experiences working with staff members like Katie, Melissa, and Brittany, who are described as accommodating, patient, and helpful in securing auto loans and refinancing. The credit union is known for providing competitive interest rates and a seamless lending experience, with one customer stating they received "one of the lowest interest rates in the area." The staff is commended for their responsiveness, attention to detail, and willingness to go above and beyond to assist customers. Overall, Roanoke Valley Community Credit Union is regarded as a reliable and customer-focused financial institution that delivers exceptional service.
Great place and beautiful interior for a bank. The teller was very efficient and polite when it came to cashing the check my mom sent.
April 2026
Fantastic!! Coleen went above and beyond to get my car loan approved and was able to get the check overnighted.
January 2026
Melissa Brooks from the Abney Road location is the BEST to work with. She gets the job done and we’ve used her on multiple loans and it’s been by far the easiest, less stressful transaction ever! We HIGHLY recommend her!
