Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
4385 N Electric Rd, Roanoke VA 24018 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Roanoke, VA is a reliable rental car provider that offers a wide range of vehicles and flexible rental options. Despite some initial challenges with reservations and customer service at one location, the overall experience is positive, with friendly and professional staff who work hard to ensure a smooth rental process. Customers praise the outstanding customer service they receive, with staff like Mr. Nash, Jay, and Derek going above and beyond to meet their needs. The rental process is typically efficient, with customers able to get into their rental cars within 15 minutes. While the cars themselves are generally fine, some customers have experienced issues with availability, particularly at the Tanglewood location, where wait times can vary from 15 to 30 minutes. However, the Tanglewood location is commended for its reliable service and helpful staff, such as the young man who assisted one customer and the friendly Charlotte. Overall, Enterprise Rent-A-Car is a preferred choice for many customers in Roanoke, VA, offering a combination of quality vehicles, flexible rental options, and excellent customer service, despite some occasional challenges with availability and efficiency at certain locations.
Most Recent Reviews
March 2026
Tanglewood enterprise is the only company I will rent a car from. They are great!!! They look out for the customers.. thank you so much
March 2026
Great rates, personal service, clean and well kept vehicles.
February 2026
I returned a rental car to this location. All of the staff on duty that day were absolutely spectacular. I meet a gentleman that sings with Larnell Starkey and The Spiritual Seven Gospel Singers. He was a jewel, very respectful and kind when he dropped me off to my destination.
Thanks again for great customer service.
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