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January 2024 by Gary Swope
Friendly staff member and above average overall customer service.
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January 2024 by Richard Wilson
Great customer service
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December 2023 by Christopher Tucker
Charlotte is worth her weight in gold. She moved mountains for us over a clerical mistake. Great, professional service!
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November 2023 by Paula Reborchick
Awesome rental experience! John and Carter were friendly and courteous reps. Took care of my rental needs easily during a stressful time. I highly recommend this local branch if you need a rental vehicle. Thank you, guys!! P.S. Thank you Curtis for your excellent driving!!
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October 2023 by Tim Norris
Excellent service from this location. Very impressed.
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September 2023 by Rachel
Excellent experience with a rental that I needed to use while work was being done to my car. Everyone that I interacted with from the guys that checked me in, to the guys that picked me up and brought me to my car, were friendly, efficient, and professional. Highly recommend!
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July 2023 by Debra Rouse
John Basbas is hands down, the best car sales professional we've ever had the pleasure of working with! John's expertise, professionalism, & patience far exceeded what we could have even imagined! If you're on the market for a new car come see John! I guarantee you will be impressed & drive away a happy customer!
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July 2023 by Loren Fennell
Dylan was extremely helpful & empathetic with getting my rental quickly for my family emergency! Thank you!
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March 2023 by Robin
I had to put my car in the shop to get fixed from an accident. I have never rented a car before in my life. They were absolutely wonderful, the nicest people you could ever meet. They picked me up at Hart Motors, I wish I could think of the man's name that picked me up, he was so sweet. He told me that he was going to clean the car before he gave it to me but it wasn't a speck of dirt any where. I told him not to worry about it but he wouldn't have it. He washed it and it smelled so good when he was done. Everything was explained to me and it wasn't a bunch of stuff you would think about having a lawyer with you ?to understand. When my car was ready I just left the rent a car at Hart Motors and Enterprise came and picked it up. I didn't have to do anything but get into my car and be on my way!Thank you ENTERPRISE for making a bad situation with my personal car a good experience for renting a car.You're THE BEST ⭐⭐⭐⭐⭐
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March 2023 by kenneth carroll
Friendly staff, great customer service.
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February 2023 by Alicia Poole (Chelle)
Stephanie & Adam are so awesome and professional. I've rented several cars and they always make me feel comfortable. I really appreciate their kindness.
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November 2022 by Renee Boyjisky
Needed a rental for insurance, no locations had any. Melrose location put me first priority for when a car arrived. That was very generous of them!
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November 2022 by Virgil Layne
I had my best experience ever renting a car at this particular rental agency. I had to make an important trip to Northern Ohio recently (my truck was totaled) and Adam and Stephanie made the process smooth, quick, and enjoyable. I could tell they really cared about my situation and they got me on the road in no time, trouble free. Then soon after I had planned to ride my motorcycle to Mississippi to see my son and his wife; but the motorcycle needed new brake pads. So I needed a rental car again, and I knew where to go ... hope their boss sees this post because Adam and Stephanie are a real asset to their company.
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September 2022 by Keith Jones
I really appreciate all of the people who work here. I have been using Enterprise for my choice to rent a car since the mid 90's. I had started a new career driving a big rig cross country and there were times I would park my rig and rent a car to come home.
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August 2022 by mark wells
What can you say rent now drive now lovely people working with you no hassle gone in nice car 10 stars
