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June 2025 by Heather Ferris
Lock the formula up thats fine, but dont treat me like its a problem when I need formula for my baby.
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May 2025 by Austin Mendenhall
For several years, there have been persistent issues with expired items, a large number of items that are never stocked, and consistent issues with Instacart. I received a delivery that contained a contaminated item that had been placed in the same bag as raw meat. Nevertheless, Kroger has not remedied the significant negative ratings that Instacart continues to receive.
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May 2025 by Jonathan Cole
Men's bathroom was disgusting there was poop covered plunger and toilet paper in the corner of the stall graffiti all over the walls nasty floors
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May 2025 by Haley May
MAJOR PROBLEM is the 3 self checkouts are only open in the morning before 9:30 if that. That's ridiculous when you have a long line all the way to the bakery almost and people give up and leave. Not great to run a business if you ask me, you are losing loads of money
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April 2025 by Daniel Breslau
Not a bad store but in their cheapness they usually have only one staffed checkout , like they're trying to discourage everyone from using it. Even during the busiest times. So if you have a cart full of groceries you either have to self-checkout or wait in a long line.
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April 2025 by Michael Johnson
I will never visit this Kroger again. The staff are not interested in customer care in any way. Two managers walked past me while at self checkout, and did nothing to assist or even speak. One lane was open other than self checkout, and the self checkout equipment is so pathetic and outdated. Kroger employees seem to think that customers want to hear about the employees life issues, and we don’t. I will find a different grocery store from now on.
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March 2025 by Winter Woods
The girl at the flower station that wraps the flowers for you clearly doesn’t like her job and it shows. Doesn’t ask u how u want your flowers wrapped or what color to use. She’s just horrible and her attitude is terrible as well. Plus most of the flowers look dead but cost an arm and a leg Do better!
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January 2025 by Sean Koppel
The cashier wouldn't do a price check or call someone for one even though there was no one in line.
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July 2024 by Basboosa911
The most uninterested and unmotivated staff I’ve ever seen. It’s 4:15 pm and customer service is closed until after 6. How is that possible that if they make a mistake at the register that you can’t get it fixed because no one is at the service desk and you have to wait almost 2 hours for them to open the desk? They had a shift change and no manager available. I also had a rain check and couldn’t get that either. Thanks for telling me after I waited at the desk for 5 minutes that no one was coming. There was no sign or anything and scores of staff walked past and around me without telling me anything until finally one mentioned it was closed for shift change until after 6.
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June 2024 by Charlie Hunter
My favorite place to shop
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June 2024 by Jerome Davis
Super super market. Excellent
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May 2024 by Gravy Choo
Best grocery store for fresh fruit, also the only place that carries Premature Enfamil baby formula for a reasonable price. Such a lifesaver.
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April 2024 by FRANKLIN R. SMITH JR (vasoutherner)
At this particular location in Roanoke right by Sam’s Club we had gotten some pork meat and it looked fine inside the store. We got it outside and it was green. My wife took it back inside to return it and they asked her if she was colorblind then asked if I was colorblind Then called us stupid. Take it for what it is, but I will not be going back to that Kroger, and I believe the staff needs to be looked at a little more closely.
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March 2024 by Hanaa K.
They have a good floral department albeit expensive. The store parking lot is confusing because of where to get in and out. They share the lot with several other businesses and people park and wait directly in front of the store making it difficult for people with walkers or wheelchairs to get in because we are weaving in and out of them. The store itself is pretty easy to navigate. I wish they had signs. Bread is on one end of the store and crackers/snacks on the opposite. Sparkling water isn't in the water section but in the specialty drink area. It's not a problem, just a little odd. If the parking lot situation could be improved, the store would get 4.5. As is, I give it a 3.75 rounded up to a 4.
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January 2024 by Britain
This is the second time I’ve been stopped and told that I was stealing 2 energy drinks! I go every day and have my 2 kids and family member with me! I would never do that when I spend money every single day with this place! Just because they said they seen me pick it up when I entered the store but didn’t go to check out with it which is because the first time I put the items down in seasonal (which the fat guy that ride on the scooter found after I left) then after that he followed me and my kids every time I came in there from the time I entered until I left even watched me check out and spend money everyday and even pull a bunch of money from the atm at times. The second time he had went and whispered to another worker and then when I got to check out she tried to stop me.The second time was over the same thing but when I told them I sat them in the back of the store and offered 2 times to take them to the items they wouldn’t let me then told me that I was banned and everything. I ran and put my kids in the car with the family member and ran back inside to handle business and show my bags and yet again offered to take them to the items that I sat down in the back of the store that they wouldn’t let me take them to and yet again I was called names and told no. Me and my 1 and 2 year old have been harassed every single time by the fat guy that doesn’t even really work there for months now. Just because I pick something up doesn’t mean that I stole it people sit stuff down at the wrong spots all the time and not only that my kids throw things out and half of the time I don’t notice that I don’t even have them anymore until after I get home and look for it only to realize that they must have thrown them out while walking through the store! This place is absolutely disgusting and ridiculous. I’m not the only person that this has happened to just of how I look or dress either. There are 2 others that it happens to as well. I’ve seen the same thing happen to these people who I didn’t and don’t know and after the big blow out they proved the people wrong and never came back because they were judged by how they look when in reality they had plenty of money
