“I always come to this location for my returns. The staff is very professional but also personable, especially Nichole. She is always friendly and willing to help with my returns! I have personally seen her help customers do an entire return because they couldn’t figure it out and she was patient and kind! Great job on the owners for having such amazing staff here!”
“Cindy's exceptional service and timely delivery exceeds my expectations with each and every order! From start to finish, they are professional, accommodating, and efficient. Quality of prints are outstanding and deadlines are always met, if not received days before. Thank you for all your outstanding work and support!”
“I wanted to give a quick thank you to Jon and Amber at the UPS Store today. I came in right before closing needing an important document notarized for my son’s high school trip. Even though they were about to close, they took the time to help me and were incredibly kind and professional throughout the whole process. What could have been a stressful situation ended up being a very pleasant experience. I truly appreciated their patience and willingness to help. Thank you both again!”
“I had selected the wrong store and the gentleman that helped me went out of his way to fix it for me His name is Marcio the manager. Goes beyond his job. He is the BEST
I will always come to this store in Salem, Va”
“I am here multiple times a week picking up packages and have been for years. I have a mailbox here and share another one with a friend. Every employee there gives top notch service and they all know me by name and my box number. Feels really good to get my mail here rather than get it stolen at my apartment. The few returns and shipments I've sent I've also never had an issue with. They have never mishandled my packages. This store gets really busy and I sometimes completely packed and that's mainly because the area needs a second location but this is a really great store either way, they get through people fast. I've rented boxes at other locations here and in Colorado and Florida but this location is best one I've had.”