Shipping Centers in Roanoke, VA
11 locations found near Roanoke
View Map
Shipping Centers
Shipping Centers
Shipping Centers
8:30AM - 6:30PM
3735 Franklin Rd SW, Roanoke
Shipping Centers
“I needed assistance and guidance in shipping a desktop computer, with dual monitors, keyboard, headset, and cords. Since I am not a professional shipper, I relied on the expertise of the staff at the UPS store to assist me. I had hoped the staff would not only be able to package the equipment correctly, but also assist me in the process of shipping, insurance, and anything else required to safely ship my equipment. However, Cassidy at the 2014 Electric Rd location failed miserably. I was told my equipment would be split into 2 boxes and I needed to insure the boxes separately, based on the contents of each box. When I asked Cassidy which items would be in each box, the response was, "I don't know." Cassidy would not proceed in the process until I told her how much the insurance amount would be for each box, without knowing what items would be in the boxes?! When I asked if she could offer guidance, or suggest how the boxes may be packed, she just stood there, staring at me. I made the decision to take the equipment to the UPS Store location at 3735 Franklin Road, which ended up being the absolute best decision! The staff was phenomenal! Friendly, knowledgeable, professional, and fast service.”
Shipping Centers
“Firstly - I had a situation that the rep and I were not on the same page and I got frustrated. I did leave a negative review hoping to hear from the owner. I was able to speak with him and we figured out the issue. In a nutshell we were saying the same thing but from two different perspectives. We were able to figure it out and in doing so I removed my original review and am now leaving this one. I appreciate an owner that is willing to hear me out and figure it out to come to a resolution. Not all do, most are not present at all so when they are they need to be recognized.”
Shipping Centers
“They are the best! When I moved I had forgotten to update my address! But they called my phone number to tell me they were having a hard time finding me; they offered to bring it to me but I need that were busy doing Christmas ? ?? so I just went to the main place on blue hills drive and there were mad cool and nice I would definitely recommend fed Ex to anyone ??”
“Absolutely the best work experience, great ambiance,great working ethic great managers always and for most looking out for the worker's, Good pay and benefits absolutely a great job to support our families totally recommend it!! I moved from Miami to get this job!! And I'm having a blast making money,making new friends and looking forward for a long lasting career with PCA! Thank you guys!!!”
Shipping Centers
“I had two posters mounted on foam board, and the staff was extremely helpful to answer my questions and very friendly. I was also able to use a coupon I had which was wonderful, and today received a $10 off print services in my email. The posters turned out great!”
Shipping Centers
“I went in to print an invitation sample yesterday and Danny was so helpful! He was very kind, gave me options and was patient. I went in tonight and got the same excellent service from Ellen. She offered help and options, and went out of her way to give me exactly what I needed and rush my order prep. So thankful for the good experience and service!”
Shipping Centers
“I have to say this is one of my favorite stores because they always go above and beyond. I create calendars for family each year on-line and pick up in the store. This year I picked a horrible template on-line and it looked awful...Veronica took the time to see if there was anything she could do to salvage the work I had done or I would have had to start all over. She was able to make the photos full page and printed a sample one so I could review and confirm it was what I wanted... And I got a call a few hours ago, I was in the store yesterday with the issue. Veronica said your calendar is ready for pick up. You can't ask for better service, professional, friendly and knowledgeable... I'll be back again next year if not sooner. Great job!!”
Shipping Centers
“I just wanted to give a shout out to our UPS driver Michelle Smith.She goes above and beyond her job requirements to ensure the customers on her route are taken care of. Needless to say we can definitely tell when she takes days off the service is nowhere near the same.”
“Had two separate home deliveries completed by Estes. Drivers called in advance. Crates were undamaged. Boxes were not dented. Drivers were nothing short of outstanding! Items placed perfectly in staging area. Had me examing crates/boxes before having me sign. This is true professionalism.”