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December 2023 by John Head
A little threadbare.
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December 2023 by John Tilton
Rooms: Large well equipped and spacious and very clean.Nearby activities: There is any kind of store or restaurant you could need in a 15 min walking distance or a very short car ride.
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October 2023 by Melissa Harper
Very nice rooms/suites. Staff was friendly and accommodating. Many stores and eateries are nearby. Will stay
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October 2023 by Kim Brumbelow
I was planning to be in my suite until end of December; but between dogs barking, kids running wild and couples fighting and screaming that ended that stent rather quickly I am sorry to say. Needless to say I won’t be back.
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October 2023 by Dinetta Jackson
We was satisfied with our stay, comfortable beds, clean linen, no loud noise. Just felt like at home. I almost didn’t go here reading reviews but I gave it a try and we was pleased and happy with everything. Keep up the great work staff.Safety: The call you if someone comes to visit. No entry without confirming with you.Walkability: Close by everything Walmart, dollar tree all types of restaurants, gas stations near me close to every thing.Food & drinks: Tons of restaurants and food spots close by
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October 2023 by April Neal
The room was nice, staff members were pleasant and helpful BUT...we selected this hotel for the kitchen. I was very disappointed that there were no pots or pans to cook with. No breakfast is offered because of kitchens in the room. That's like giving me a car without the keys. I was offered a key to go to the hotel next door for breakfast. It was raining so since we had to completely get dressed we ended up going to a restaurant.Nearby activities: Plenty of shopping in the area.
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September 2023 by Leah Kapurch
So far so good. This extended stay is much better than the last one that I stayed in. Had a great conversation with the girls at the front desk and towels will not be a problem here.My only complaint is it smells a little smoky in my room. Thank goodness for febreze plugins. And necessity at when traveling to any hotel.Food & drinks: There's a ton of restaurants around. Fridays, a red lantern, Chinese food place, longhorn steakhouse, lots of other places. Places Chipotle, Walmart, Staples, and dollar store plus Ollie's bargain discount all within 1 mi of hotel.
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September 2023 by Cheryl Watkins
This was a nice suite hotel for a regular hotel room price. Location is a bit further off the highway than I like when traveling across country, it was really nice to have a kitchenette and the cute little rubber ducky on the towel was a nice touch. Beautiful outdoor courtyard as well as some putting greens for fun. Definitely recommend and will stay there again.
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August 2023 by Kyle Gardner
No complaints here. Walls aren’t thin at all and the rooms are very large. The beds are very comfortable as well. For hotel standards, they’re probably the most comfortable pillows I’ve slept on in a hotel room. They have free hot breakfast every morning as well as free hot chocolate and coffee all through the day. Located right by the mall and airport. You’re also walking distance to many restaurants.
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August 2023 by Mystery E.
First time at this place i'm with my family and we don't like it right as we got in the place we asked about breakfast cause on their website they said they had it but they don't so we went to the room noticing it smells bad in here this place allows dogs so it can't get worse right? Nope you can't control air conditioning so that made us mad..
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August 2023 by Misha Banks
I was in Roanoke for work when the short term furnished apartment I was renting became infested with mice during my last week. I wanted some place decent to stay that wasn't going to be an arm and a leg for seven days. This hotel could use a bit of updating. The couch in my room was still stained and the fridge was rather noisy. Overall the stay wasn't bad. I only had one night where I could hear the person next to me thru the wall. The staff were nice and the room was clean and bed comfortable.
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June 2023 by Joel Oswald
Just very dated. It was sufficient. Property lacks amenities. Room had an old ac filter smell. Will not stay again in the future. Scratch and dent fridge sums it up.
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May 2023 by Lauren Delacruz
General manager is rude, pompous and insulting and should not work in a job involving contact with ANY human beings. After I had stayed there for 10 weeks (at outrageous price) she announced hotel going non smoking, without warning, and threw us out with 3 weeks remaining on our pre-planned contract without notice. Will never stay at another Marriott/Hilton owned property ever again.
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March 2023 by Jessica Stephenson
I had made a reservation just for one night at this hotel. I chose to pay once I arrived to check in and I am so glad I did because that's money that I would have had to wait days to get back because upon check in I was turned away. The attendant who I gave my ID to saw my address and said they didn't let locals stay in their hotel. (I live 50 minutes away from the hotel) That's not even what bothered me. What bothered me was that I was able to make my reservation with the same address and make it all the way to the hotel before being told about this no local policy. This had me scrambling and searching for another room for that night at the last minute which was stressful to say the least. I just feel like I should have been notified at some point before my arrival, which was a total waste of my time. Very unprofessional in my opinion. 10/10 Would NOT recommend. I couldn't care less but to have an establishment turn away business with cash in hand is just crazy to me. That's OK, someone else got my business and will continue to get it in the future and not Mainstay Suites.Nearby activities: There's a mall with several restaurants very close to the area. I can't remember if there was a sidewalk that could be used to get to the mall/other shops and restaurants. These amenities are within walking distance, I am just not sure if accessible by sidewalk or not.
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March 2023 by Clay Dillard
Getting in and out of this hotel is stressful.Basically the road is a big loop that you can only exit to the right. The road is one way right at the hotel.No clothes bag available for dirty laundry
