PetSmart is a large retailer offering a wide variety of pet supplies and services, including grooming, dog training, and adoption. Reviews note that the store caters to folks who have money, with some finding it expensive unless items are on sale. Many customers report great experiences, describing the people as nice, respectful, and wonderful, leading to a positive experience every time. The grooming service receives specific praise, with customers stating groomers take really good care of the pets and do a wonderful job. However, it is noted that not all PetSmart locations are the same, and some hope for better people skills at certain stores. The store is also appreciated for helping place pets in forever homes.
