Truist
BanksHours:
1401 Hershberger Rd NW, Roanoke VA 24012 Hours
About Truist
Truist is a bank that provides friendly and helpful service to its customers. Staff members are professional, empathetic, and quick to resolve issues, such as ATM disputes. Customers appreciate the convenience and positive experiences at the branch, often noting that staff members are friendly and accommodating. While some customers experience longer wait times during busy drive-thru hours, others find the service efficient, especially when the branch is less crowded. The branch’s hours are clearly posted, with early Saturday closing at 12 PM, and staff continue to serve customers right up to closing time.
Most Recent Reviews
May 2024
I give lots of props to Sherry who helped me recently with a dispute I encountered at the atm when some cash got jammed. Her professionalism and empathy made me feel I had nothing to worry about and the problem was resolved quickly.
March 2024
I miss my BB&T, but I'm happy with Truist, no issues for me! Very nice people to do business with!!
September 2023
I'm really surprised at the negative reviews. I've never had any issues at all and they make everything so convenient. The only employees I've ever spoke to there were friendly and helpful. Maybe things have just really improved since some of these reviews?
More Comments(24)
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