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January 2024 by freida wray
Just went to Verizon on electric Rd. and Scott was very rude acted anoid that I was there.
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January 2024 by Jaymes Morrow
Lied about the arrival of a product and provided no tracking or further information. Blamed it on the post office instead of taking accountability. Would not have gone with this location had I known they were lying about dates of arrivals.
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January 2024 by Phillip Westmoreland
Chrispy is the best saleman ever. Helped this old man with all his issues!!
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November 2023 by Nicholas R. (Blue Ridge Vistas)
We bought 2 iPhone 15ProMax's at this store and our salesman went over and beyond great service throughout the process. This included meeting us at the store on his day off so we could get the first delivered iPhone.Go to this store and ask for John Melki, highly recommended!Nicholas R.Copper Hill, VA
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October 2023 by Cindy Snider
Shaun Gibson was great! He was very helpful. He explained everything about trading in our old phones and purchasing two new iPhone 15’s. We have been with Verizon Wireless over 10 years and this is the best experience I’ve ever had.Thank you Shaun.
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September 2023 by Chad Cronise
Great store, very helpful employees. I needed to upgrade a phone and watch, Chris was able to help get me what I wanted and made trading in my old phone super easy. I will definitely go back.
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August 2023 by Cadence Dingler
Upgraded my phone a couple weeks ago, and was SO lucky in being able to sit down with Will B. He was friendly, knowledgeable, and helped me every step of the way in setting up my new phone. By far the most painless visit I've ever had at a Verizon store. Can't recommend enough!
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July 2023 by Dennis Woodson
I went into the store at Electric Road with an ongoing device problem. Fortunately, I met Will Beauchamp, and he was very patient and helpful with my issue. Long story short, Will was able to help me resolve my problem, and he even took the time to help me get my Google account set up after fixing the problem. Would definitely recommend this store and Will to anyone needing excellent service and support!
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July 2023 by Ebony Ruffin -MSDE-
I had the privilege of working with Will when I visited the Verizon store on Electric Rd to get a new cell phone. I was nervous because I have had some issues in the past when purchasing and setting up new cellphones at the store. Will was extremely knowledgeable, answered all of my questions thoroughly, and spoke with me as if we had known each other for years. I greatly appreciated his time and dedication to making the transition process so easy and providing me with everything I needed to feel confident with my purchase. He deserves a raise!
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July 2023 by Lord Zulozku
I came in to upgrade my phone to a new one, and I had the best service I have ever had. William helped me out and was very professional, very kind, and had my new phone in my hand in no time at all. William absolutely went above and beyond for me, and I'm a customer for life and only want to work with William from now on.
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July 2023 by Gilbert Peters
Came into the store at Electric Road with connectivity issues on my phone. I met Will Beauchamp, and he took the time to troubleshoot my problem and ultimately helped me get into a great deal on a new Samsung phone. The new phone works great and it ended up solving my problem as well. Will took the time to explain everything to me so that I would know all of what was happening with my bill. He even helped me pair the new phone in my vehicle a few days later. I can honestly say that I would only deal with Will in the future. He's definitely the best Verizon guy I've ever worked with!
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June 2023 by Barbra Smith
Went into the store at Electric Road to get information about a home phone. I was greeted at the door by Will Beauchamp, and I am very thankful he was there to assist us! He took the time to listen, was very patient, and even helped me find a great deal on a new cell phone for myself. Will answered all of our questions and after transferring my data to the new phone, he even took the time to ensure we knew the important things about our new devices. I highly recommend him to anyone who needs a "Verizon Guy!"
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April 2023 by SABRINA PADO
Highly recommend this location on Electric Rd. Both Andrew and Hunter are kind, patient and helpful. Logan used to be there he is also awesome, transfered to Towers location. Thanks to all of you I have learned a lot about my phone. Be blessed.
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March 2023 by DAKOTA CARRINGTON
Just interacted with David at the Towers mall store and, as a business owner myself, was quite impressed with the quality of service and professionalism exhibited. Verizon is not my phone carrier. I was handling business for my mom and in the many stores I've visited, phone related as well as generally, this visit stood out. Thank you David and thank you Verizon Towers for carefully selecting and training your staff
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March 2023 by Jovan Rahsman
Amy Light was so kind and helpful! I won’t go anywhere else after our experience. Highly recommend.
